Project Manager
1 ngày trước

Location Hanoi (Vietnam)

Reports to Customer Service and Operations Manager, Health Systems


Responsible for the effective execution of the Order Realization Process (ORP) and active Involvement in Order Acquisition Process (OAP).

The Project Manager is overall responsible for delivering projects on time, on budget and to required standard.

  • Formulates as the Project Manager the project plan, in accordance with the goals and timing, set by management; specifies the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used.
  • Controls the project budget and project progress, evaluates all project initiatives as to feasibility, costs / benefits and added value, takes corrective actions when necessary and generates adequate reporting.
  • Leads the service project, within the project budget and program strategy, in terms of quality, money, time, information and organization, monitoring progress and managing external resources.
  • Directs employees and gives them operational guidance, regarding content and organization.
  • Reports on employees’ performance to the hierarchical superior of the employees for the purpose of appraisal and makes proposals for training.
  • Responsible for small projects with improvement aspects and / or for own project team or being part of a larger project.
  • Accent on realization service process. Duration
  • Key Areas of Responsibility

    Support Order Acquisition Process (OAP) - Site planning

  • Work closely together with the sales team / Key Account Manager to support the OAP
  • Site assessments to understand the local situation and the real customer need
  • Trigger Site Planning (produced by Business Center) to create a site preparation package to get upfront insight in room lay-
  • out and technical specifications

  • Seamless interface between customer and business centre aiming to achieve right first time’’ room planning and support on-time delivery
  • Create project plans / budgets and perform risk assessment during the OAP to meet Customer needs and to create a beneficial quote
  • Order Realization Process (ORP) - Installation Project

  • Be the main interface during the project towards the customer
  • Create project and milestone date / planning in project management tool ( Clarity)
  • Ensure that all required materials, resources and activities are ordered, planned and executed.
  • Weekly review installation project plan with all stakeholders
  • Manage issues according escalation process
  • Manage risks and ensure that the project stays within budget and on-time
  • Organize the execution of the actual installation and required user training
  • Ensure Customer Acceptance (and signed handover document).
  • Escalate deviations from plan / budget to Supply Chain Management
  • Able to support full-multi modality projects
  • Order Realization Process - Box & Sales

  • Be the main interface during the project towards the customer
  • Ensure that all required materials, resources and activities are ordered, planned and executed
  • Review weekly progress of all pending activities
  • Organize the execution of the actual installation and required user training
  • Ensure customer acceptance (and signed handover document)
  • Quality & Regulatory (Q&R)

  • Responsible for reviewing quotation / solution developed for the customer for compliance and feasibility
  • Responsible for site planning / preparation compliance to product reference data
  • Responsible for monitoring and ensuring installation compliance to service manuals.
  • Responsible for accurate install base configurations and complete installation record
  • Responsible for executing hold requirements in the case that Line of Business launch a hold impacting a modality being delivered or installed in one of his projects
  • Responsible for monitoring compliance of third parties used for installations
  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned Q&R training in a timely manner
  • We are looking for

  • Degree level education or equivalent
  • Experience in equipment installation (B2B)
  • Experience in project management
  • Experience in working within cross functional teams
  • Knowledge of site preparation and planning per modality, relevant product specifications room requirements (e.g. support clinical workflow)
  • Understanding of Supply Chain Processes
  • Fluent in English, verbal and written in addition to local language
  • In return, we offer you

    A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-

    based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.

    We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-

    being focused activities.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    At Philips, we believe there’s always a way to make life better. We innovate for people and for our people. By joining Philips, you will have the opportunity to make an impact on helping to improve lives.

    We also believe that we are strong only when you are. That is why we offer a variety of innovative benefits, flexibility and health programs aimed at helping you be at your best.

    The cutting edge challenges, inspiring teams, learning resources and unexpected career experiences will equip you to be in full control of your desired career.

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