Mô tả công việc
1. Perform Installation / Commissioning, of machine tools and ensure they are in good working conditions.2. To provide field service support to the machines for local & overseas customers3.
Responds to customer complaints; evaluates and resolves problems of the customer on the machines.4. To work closely with customers pertaining to service provided and feedback on improvement.
5. Educate customers on basic maintenance & technical issues of machine tool for customer's benefits.6. Perform Corrective / Scheduled Preventive maintenance of the machines & other duties as assigned.
7. Inspects and reviews findings to determine the solution to the problem that the customer demands8. Develop and maintain relationship with customers9.
To interact with Makino office and agency on service matter10. Document all required information to comply with Company's Policy, Procedures and Practices.
Yêu cầu công việc
Monthly allowance as phone, transportation, lunch- Long Service Award base on service working period- Travel Overtime for Service Engineer only