Asset Maintenance Associate Medan
Grab Vietnam
Việt Nam
7 ngày trước
source : Talent Network

Get to know the Role :

This role is responsible to provide support and maintenance car unit. Help minimize the un-utilized unit with workshop dealer, external workshop partners and insurance.

The day-to-day activities :

  • Check the condition of the unit completely (body, engine and accesoriss)
  • Conduct periodic monitoring of the maintenance all cars either in pool or curently in operation
  • Make predictions of vehicle maintenance and repair due date KM Based forecast comparing to GPS mileage
  • Coordination with business partner (insurance,dealer, business process outsource) to maintain and repair car.
  • Daily update and monitor progress unit maintenance and swap car
  • Monitor the management of vehicles such as stock vehicles (swap, Flexi), replacement vehicles, operational vehicles
  • Extend Licence (STNK, KIR, KPS) that has expired
  • Spare Keys Management
  • Estimate cost of repair and maintenance of car
  • Capable to propose alternate solution to reduce cost and lead time
  • Handling Voice of Customer which deals with vehicle maintenance and repair
  • Provide direction to customers related to vehicle maintenance and repair
  • Provide technical support according to emergency troubleshooting
  • Arrange customer to do maintenance and repair of vehicle according to KM based
  • The must haves :

  • Minimum experienced working in car rent or taxi pool or dealer more than 7 years is preferred
  • Has a driving license (SIM A) and know how to drive properly
  • Familiar with Ms. office (excel and word), can using function v lookup, if, pivot
  • Minimum diploma degree, preferably from automotive or STM with more than 7 years’ experience in dealer, car rental or taxi pool
  • Knowing well administration data
  • Minimum or equivalent certification training Toyota step 2 plus diagnostic (pro technician)
  • Minimum certification training Service Advisor team 21 or equal
  • Well Known workshop and after sales administration process
  • Familiar with the spare part catalogue, price of part, labor of maintenance, standard technical flat rate
  • Well know about part and tire source and level (Genuine, OEM, interchange class)
  • Strong technical skills, good communication and interpersonal skill
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