Essential and optional requirements
Understanding hospitality market including customer segmentations, distribution system
Excellence in presentation and interpersonal skill
Communication skills : Excel, Word, Outlook and PowerPoint
Languages : fluent in Vietnamese and English language (both spoken and written)
Your duty is to manage the client portfolio allocated to you, according to criteria determined by your management and in line with brand standards.
It also involves : *Maintaining commercial relations, informing and advising customers on changes to products. *Organising, supervising and coordinating your team's work.
Passing your expertise on to your team; enabling them to acquire greater autonomy. *Keeping your management informed regularly on corporate accounts, *Checking that all administrative procedures (invoicing cancellations.
related to other departments, are carried out within the deadlines to ensure optimal customer service.
Pullman and its talent community
The Pullman promise is built around its three values : commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy :
Body & Soul, the service attitudes model developed by Pullman
Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
A Pullman school of leadership, focusing on creativity.