Housekeeping Supervisor
IBIS Saigon Airport Hotel
HCMC, VN
12 ngày trước
source : Hoteljob

Mô tả công việcCleans, prepares and ensures hygiene in hotel rooms, bathrooms and common areas every day.Main responsibilities : "The level of responsibility may vary according to the employee's next target qualification in the Players multicompetence development programme (Qualified, Expert or Leader)Customer relations

  • Be polite and courteous to guests, whatever requests may be made
  • Respect guests' privacy while working (for example, by respecting the "Do not disturb" sign)
  • Take into consideration guests' behaviour patterns
  • If asked, explain to guests how to use certain equipment. Professional techniques / Production
  • Clean and tidy rooms, bathrooms and common areas, applying the rules of hygiene and cleanliness and respecting both the procedures set up by the Floor Manager and the reference guidelines defined by the brand
  • Make hotel rooms and common areas look pleasant, creating harmonious arrangements
  • Check that equipment is in good working order, informing the Floor Manager of any anomalies
  • Ensure that guest documentation in the rooms is complete and up-to-date
  • Apply the procedure for handling lost property
  • Sort and count dirty linen items before sending to laundry
  • Respect the hotel's instructions on sorting waste
  • Respect guidelines on the use of cleaning products
  • Handle hotel equipment, complimentary welcome gifts and room linen with due care
  • Be responsible for cleaning and restocking the trolley every day
  • Be responsible for the "master key"Commercial / Sales
  • Be familiar with the hotel's offer, and informs and encourage guests if asked about servicesManagement and administration
  • Optimise use of cleaning products, welcome gifts and room linen Hygiene / Personal safety / Environment
  • Ensure that the corridors are clean and clear of obstacles
  • Respect rules regarding hygiene, cleanliness and the safety of guest property
  • Apply the hotel's security regulations (in case of fire etc)
  • Apply the ISO 9001 quality certification requirements that impact his / her role
  • Respect the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
  • Quyền lợi được hưởng 13th month salary Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary) Annual leave : 12 days per year (public holidays mentioned above) Social insurance (8%), Health insurance (1.

    5%), Unemployment insurance (1%) paid by the employee / gross Salary 24 / 24 Personal Accident Insurance Parking fee 1 duty meals at Staff Canteen Uniform covered by the Hotel Carte BienvenueYêu cầu công việc

  • Good supervisory and leadership skills
  • Service minded and discretion
  • Physical staying power
  • Speed and efficiency
  • Dynamic
  • Good presentation
  • An organised, thorough and methodical approach
  • Attention to detail and quality
  • Good sense of hygieneYêu cầu hồ sơPlease send your CV in English to email h9468-hr3 accor.com or apply directly on Hoteljob website
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