IT Application Support Specialist
Home Credit
Ho Chi Minh
1 ngày trước

JOB DESCRIPTION

  • Receive alerts from monitoring systems via SMS / email
  • Identify the issue and fix it or contact other parties for solving
  • Have knowledge of business processes and how the systems are working
  • Communicate with customers on technical and non-technical matters and perform continuous process improvement to all support and maintenance activities.
  • JOB REQUIREMENTS

  • Bachelor degree in IT major is preferred
  • At least 1 year experience in IT software design / development
  • Able to do trouble shooting, root cause analysis to support other IT teams to resolve the incident in applications
  • Understand the enterprise IT architecture practices, application integration blueprints
  • Fluently in English (speaking and writing)
  • Advanced skill of Microsoft Office
  • Code reading, log reading for various programming languages and application server / middleware
  • Experience with Enterprise Architect
  • Ability to concentrate and pay close attention to detail
  • COMPENSATION & BENEFITS

  • Professional working environment
  • 15 annual leaves / year
  • Full insurances according to Vietnam's labour law
  • Competitive bonus scheme
  • Yearly medical check up
  • Office hour
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