Leading the way in International Banking.
We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East.
And our heritage and values are expressed in our brand promise here for good.
See our Brand and Values We are currently looking for an Cash Management Operations Officer with bellow responsibilities :
To process local outward and inward payments, cash collections, cheque collections (both local and overseas) in CMO TP systems from end to end.
To be a user of CMO TP systems (DOTOPAL, EBBS,...) and to act as the initial point of contact with system technicians / supporters for any system problems and enhancements · To ensure that all transactions are processed accurately within agreed TAT · To follow up with investigation cases / pending transactions and avoid any unnecessary delay in processing such pending items · To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures of Standard Chartered Group, State Bank of Vietnam and Vietnam Government.
To file supporting documents properly (both soft copy and hard copy) · To strictly comply with Group policies / local regulations on FX Control / AML / Sanctions / Norkom.
To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required and as per DA · To book FX deal · To ensure the bank tariffs applied for payment instructions are accurate · To prepare daily reports and monthly operations reports as required by Team Leader / CMO Head.
To log daily transaction volume · To conduct EOD reconciliation to make sure all payment instructions received before cut-
off time are processed same day.
To report immediately to Team leader / Manager if there is any missing items or processing failure for investigation and solution.
To perform daily reconciliation for nostro / suspense / sundry account reconciliation report and make sure all pending items are addressed and settled on same day basis.
To take responsibility of pending documents by keep those documents / payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
To answer enquiries from stakeholders · To file documents · To continuously review processes to enhance internal procedures / work flow · To back up for other maker in other Processing Teams in CMO as and when required · To perform BCP, DRP test · To participate in CMO projects as required from time to time · To perform any other assignments as required from time to time.
OTHER RESPONSIBILITIES · Ensure approved generic Product Programmers and their corresponding Country Addendums are in place before any product is accepted for implementation.
Refer any instances of non-compliance to Head of CMO, Head of BO for follow-up and also highlight such instances to Group Function and CORG via KPIs and monthly operational risk reporting MONEY LAUNDERING PREVENTION · Fully understand and comply with money laundering prevention requirements.
Undertake training on MLP at least once every 12 months · Ensure money laundering prevention reporting procedure is followed.
Follow money laundering prevention reporting procedures and report to business MLPO (CR) should there be any money laundering related issues Requirements :
Good knowledge of banking operations - Good command of English - Willing to work under high pressure - Detailed oriented A diverse culture We are committed to building a culture that fosters a diverse and inclusive environment that's free from bias, where everyone can realise their full potential and make a positive contribution.
This is just one of our values that is expressed in our brand promise here for good.