RGF HR Agent Vietnam Co., LTD
Hồ Chí Minh, Việt Nam
4 ngày trước
source : Talent Network

Mô tả công việc

PURPOSE : NON-MARINE CLAIMS- Handling and adjusting Non-Marine claims in HCMC (Property, Engineering, LOP, Misc).- Conduct survey as an in-

house loss surveyor / adjuster.- Other jobs as assigned by Management.KEY OUTPUTS- Handle, adjust and settle Non-Marine claims in HCMC.

  • To comply with the guidelines of the Claims Manual and to deal with compliance and Internal Audit issues with both external and internal parties.
  • To handle claims within authorized limits, check policy coverage and propose for settlement of valid claims.- To set appropriate reserves within the authorized limit and report to Senior / Managers as required.
  • To follow up outstanding claims information and documents and negotiate with claimants for settling of the claims.- To check the work performed by subordinates to ensure valid claims settlement.
  • To keep a good communication with customers (internal and external) to achieve a greater customer satisfaction claims service.
  • To observe accuracy, completeness, and timeliness when carrying out daily responsibilities.- To offer training, supervision, and support to other claims handlers under direct supervision.
  • To assist Senior / Managers in preparing reports, statistics and update the Claims Manual.- Contribute to the sales function of the Company : o Be alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff without delay;
  • o Assist in handling claims in a way which will enhance the Company’s image and reputation for services of high speed and efficiency;
  • o Keep abreast of development in all classes of insurance in the market in order to identify trends and to formulate and propose plans to safeguard the Company’s competitive position;
  • o Ensure that cases beyond personal authority are preferred correctly with full supporting information and opinion and that the direction of higher authority is supported and implemented without delays.

  • To execute other office tasks as required by the Company
  • Age : 25 35
  • Gender : Male only
  • Education : College Diploma
  • 1) Essential Requirements : - Graduate with major in the technical field of study.- Good command of English.- 1 year of working experience in technical field.

  • Fresh in insurance.- Effective inter-personal exchange skills are required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.
  • Analytical and synthetically ability.
  • 2) Other Competencies : - Being Ethical and Compliant- Collaborative Relationships- Communicating with impact- Customer Focus-

    Developing Self, Direct reports, and Others- Driving Results- Managing Execution- Problem Solving.

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