National under local employment status (or Foreigner already entitled to be recruited for this role) 12
Job / National under local employment status (or Foreigner already entitled to be recruited for this role) Fixed-term contract : Yes Duration of fixed-
term contract (in months) : 12 Status Full Time Anticipated Start Date 15-09-2018
Ms. Thu - Talent & Culture Manager +84 (0)28 3838 8686
Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 3 to 5 years Languages essential Vietnamese
Essential and optional requirements
Certificate or Degree in Business Administration school or Hotel Management school.
Previous and proven experience in similar job scope in hospitality industry.
Understanding hospitality market including customer segmentations, Excellence in presentation, prospecting, negotiation and interpersonal skill.
Communication skills : Excel, Word, Outlook and PowerPoint.
Languages : fluent in Vietnamese and English language (both spoken and written).
Responsible for Travel Agent Room Sales for the hotel.
Pays visits to former, existing and potential clients in view of entering into contracts with them.
Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
Negotiates prices with the clients.
Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis quarterly or more often if need to be).
Assist in drawing up the sales plan annually with the Director of Sales and Marketing on Travel Agent Accounts.
Pullman and its talent community
The Pullman promise is built around its three values : commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy :