Partner Engagement Executive
Grab Vietnam
Việt Nam
8 ngày trước
source : Talent Network

Get to know the role :

  • Fully responsible for developing engagement strategies and programs to maintain GrabFood delivery-partner relationship and loyalty.
  • This role will work with cross-functions including city and transport teams in developing engagement programs to maintain GrabFood delivery-partner supply
  • The day-to-day activities :

    Accountable for creating a delivery-partner engagement program and monitoring the implementation of the plan

    Work closely with the Transport team

    Accountable for delivery-partner performance monitoring, quality assurance, loyalty and retention programs

    Support Partner Operations Manager to develop programs and initiatives to increase drivers engagement level and service quality

    Develop and cascade delivery-partner communication content (incentive, promo, events, etc)

    Monitor GrabFood order allocation and acceptance rate

    The must haves :

    Bachelor’s degree in any field

    Fluent in written and spoken English and Bahasa Malaysia

    Minimum 1-2 years of primary experience in sales, partnership or business development

    Microsoft Office skills are required (MS. Excel, MS. Word and MS. Powerpoint).

    Excellent communication and interpersonal skills with the ability to interact with people at all levels

    Able to make key business decisions or provide solid recommendations based on data & analytical thinking

    Self-starter and ability to work well in a fast-paced environment

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