Business FCR Manager, RBWM
HSBC Vietnam
Hồ Chí Minh, Việt Nam
1 ngày trước
source : Talent Network

In this role, you will :

  • Successful and sustainable implement and transit to BAU the Global Standards projects
  • Act in an advisory role in term of FCR
  • Monitoring and oversight all the CDD & Transaction Monitoring and Name Screening backlog
  • Responsible for the quality of all EDD review and SOW summaries on completion by frontlines or CDDU prior the sign off
  • Monitor progress to ensure programs are delivered on time and business results / outcomes are up to the expectation
  • Observe and provide recommendation to ensure the local procedures / guidance aligned with Global Standards
  • Identify synergy in aligning new and old processes
  • Manage and review processes to identify quality issues
  • Analyze solutions provided by delivery partners to ensure integrity of solution and any risk or impact is manageable or can be mitigated
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
  • Strike a good balance between customer impact and financial benefits when understanding changes with regard to implementing new changes
  • Support achievement of the HSBC vision, values, goals and culture in personal behavior, actions and decision making.
  • Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.
  • Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures.
  • Yêu cầu công việc

    To be successful in the role, you should meet the following requirements :

  • Minimum bachelor degree holder in any fields & good command of English.
  • Ability to work collaboratively with different stakeholders.
  • Detail and change oriented.
  • Strong judgmental skills & problem solving skills.
  • Experience leading small scale projects.
  • Ability to work independently and under pressure without supervision.
  • At least 5 year of working experience, preferably experience in RBWM business / banking industry.
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