Delichill’s mission is to grow and empower local communities. Through affiliate marketing technology, intelligence game engines, last-mile delivery logistics and a network of engaged merchants and consumers, Delichill brings earnings opportunities to all of the consumers, who both want to enjoy diversify foods and earn commission by sharing their F&B activities.
Delichill helps unlock financial flexibility and freedom for millions of people by a passive income source and connect them to an F&B ecosystem with different services.
To further this mission, we're looking for a customer-obsessed, hands-on Operation Manager. Reporting to the General Director, you will help us solve complex and exciting challenges by leveraging our data and insights to develop Delichill-focused strategies and programs to drive acquisition, loyalty, and increase brand health metrics.
This is a truly unique opportunity to help define and shape a fast-growing brand for millions of consumers with the mission of delivering good by connecting people to eat and earn together"
You’re excited about this opportunity because you will
Provides overall management for a major food delivery service App.
Manages shipper team, plans, organizes, assigns, and supervises the work of a number of diversified personnel engaged in food delivery service.
Manages merchant team, ensures satisfaction of merchants.
Manages marketing team, ensure the team is on the right track to achive business target.
Manages customer service and ensure related problems solving
Observes quality of food delivery service and gives instructions for maintenance of high standards including quality experiences of the App and the food
Assigns and trains personnel and determines work schedules.
Interviews and hires employees; evaluates employees' performance; resolves minor employee grievances.
Performs related work as required.
We’re excited about you because you have
A track record of breakthrough operation in logistic or F&B creativity, and carefully thinking.
A track record of driving and measuring business success through Business Operation, especially the F&B market, or logistic market
Exceptional written and verbal communication skills.
A knack for organization; you’re dependable, self-motivated & ability to multi-task.
A strategic, business-mind - you find trends in the data and look for the so what .
A creative and collaborative inclination - you love working with a team and solving challenging problems in new ways
BA, MBA preferred
3+ years Operation Manager experience with budget accountability, ideally within a major F&B or logistic brand.
Why You’ll Love Working at Delichill :
We are strategic : We believe the only way to predict the future is to build it. Creating solutions that will change our company and our industry is what we do on every project, every day.
We are learning : We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
We offer great compensation packages including attractive salary and shares