Ant Financial IT Technical Support Engineer
Alibaba Group Holding Limited
Ho Chi Minh City, Vietnam
22 ngày trước

Job Description

  • Overseas new office IT setup (APAC region). Build-up and maintain IT service in APAC area. In terms of Cabling, WAN / LAN network, phone, video conference, PC, printer, etc.
  • Follows best practices to ensure system and application security.
  • Win & Mac OS X terminal management, standard image customization, deployment.
  • Responsible for regional first level and 2nd level network support to ensure its smooth operation.
  • Be the major focal between business users and IT to make sure all requirements and issues can be solved locally or cooperating with Hangzhou teams.
  • Job requirements

  • A minimum of 5 years of demonstrated work experience in IT fields.
  • BS / BA degree in computer science or related field preferred.
  • Strong working knowledge of Microsoft Operating Systems Windows OS Server, Active directory, DNS, DHCP, SCCM, Exchange, Cisco or other similar networking and Video Conference equipment and TCP / IP.
  • Familiar with WIFI, ITIL methodology, voice / video conference solution and devices.
  • Experience with end user computer hardware, networking equipment and desktop software applications.
  • A proven ability to quickly learn and become expert on new / unfamiliar technologies.
  • Strong spoken and written English, Chinese speaking / understand is a plus
  • Understanding SQL would be an advantage
  • 五年以上

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