Providing Incident and Service request support to customer such : Client Deletion, Container Creation / Modification, Parameter Setting, Site change through SCCM System
Software Management software configuration and deployment by automating the processes of installing
Patch Management Provide Unified patch management for all Delivery Locations
Image Management Task Sequence creation Process & Troubleshooting Image Deployment Issues
Driver Management Install and troubleshooting
Troubleshooting SCCM Client / Agent troubleshooting, Application software, Patch & OS Deployment issues from server side as well as client side.
ITIL based Ticket handling and documentation
Hands on experience in installing Drivers, Software Applications, Manual installing of OS image using SCCM
Deep Knowledge in Active directory Structure
Good Knowledge in Windows, Linux system administration
Experience in handling large roll outs of software and patches to clients
Experience in routine administration, troubleshoot distribution server issues and maintenance activities in SCCM environment
Knowledge in Incident / change & Problem Management
Knowledge on service management ticketing tools such as BMC Remedy, HP Service management, JIRA etc.
Excellent written and oral communication in English language
ITIL certified is an advantage
Why BOSCH ?
Because we don't just follow trends, we create them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job?
So do we. At Bosch, you will discover more than just work.
Benefits and Career Opportunities
Working in one of the Best Places to Work i n Vietnam
Join a dynamic and fast growing global company ( English-speaking environment)
13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
100% monthly basic salary and mandatory social insurances in 2-month probation
Onsite opportunities : short-term and long-term assignments
15++ days of annual leave + 1 day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time
Lunch and parking allowance
Various training on hot-trend technologies / foreign language (English / Chinese / Japanese) and soft-skills
Fitness & sport activities : football, badminton, yoga, Aerobic
Free in-house entertainment facilities and snack
Join in various team building, company trip, year-end party, tech talks and a lot of charity events