The Offer
Great work culture
Work alongside & learn from best in class talent
Opportunity within company with a solid track record of success
The Job
Key responsibilities areas :
Taking a "design brief" to understand requirements.
Presenting ideas, concepts and design solutions to various stakeholders.
Identifying design problems and devising elegant solutions.
Key Competencies :
5+ years experience in Product / Service / UX / UI design in a product company, consulting firm, or agency
Fluency across a broad range of skills including design, research, design strategy, and facilitation
Good understanding of Material design guidelines & Apple HIG
Proficiency working with design systems with tools such as Figma
Strong portfolio demonstrating excellence in thought and execution
Clear and confident communication and presentation skills in English and preferably one other APAC language
Strong team player who can collaborate effectively with different stakeholders
Willingness to travel and work with customers on location
Prior experience in Fintech and a passion for banking solutions
Prior experience in designing products for APAC users
Basic understanding of HTML / CSS
Within a multicultural company, you will be joining a dynamic team of UX designers, UX researchers, product designers and the wider design community.
Within Customer Success, you will work with various roles (Project Managers, Business Analysts, Solution Architects, Developers) to successfully implement solutions.
As this role also relies quite heavily on your consulting skills, you will advise customers on all aspects of User Experience from branding and visual design to experience design and information architecture.
Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers.
In your daily project work you will be the source of design knowledge for all Apps and the Design System. Through a deep understanding of our UX patterns and UI components, you will be able to guide customers and drive decisions towards product adoption in every sense (apps, journeys, UX patterns, etc.).
You also get the chance to help drive more complex projects by using design tools and methodologies (segments, personas and other research collateral) and by partnering up with peers in research and development.
Above all, you will be one of Customer Success’ design ambassadors; working to educate different audiences through confidence and storytelling.
The Employer
We are hiring for a company which help financial institutions turn the threat of digital into an opportunity, and get ahead in today's competitive digital landscape.