Advisor Executive
Ho Chi Minh City, Ho Chi Minh City, Vietnam
4 ngày trước

At Topica, our mission is to make education accessible to everyone andenable lifelong learning. Were a multidisciplinary team thats passionateabout creating products that improve peoples lives.

We believe our growthwould come by building a core team that will focus exclusively on how to makeworld-class products.

Advisor Executives are those whotake care of all learning activities of students in our online English courseat Topica Native.

The Advisor Executive who is expected to be not only a tutorbut also a partner will support students to learn, make them motivated and movetheir English skills forward.

What will you do?

  • Follow all learningactivities of students to motivate them to learn gradually and get improved,support to timely solve all problems based on scripts and FAQs.
  • Implement online1-1 review session twice a month with students.
  • Cooperate withother departments to handle all issues if any.
  • Participate inbuilding and upgrading caring process or CRM system in a more smooth andconvenient way.
  • Do otherdevelopment tasks when manager requires.
  • What do you need to bring?

  • Graduatedfrom English Teaching, English Language or relevant fields.
  • Havea degree or English ability equivalent to IELTS 6.5
  • Atleast 1 year of experience in the position of English teacher, English tutor,Customer Service Specialist or similar positions.
  • Working in English trainingorganizations and projects is preferred.

  • Resistantto high pressure at work
  • Stronginterpersonal skills.
  • Haslogical thinking, well organized. Being progressive and willing to learn.
  • What willyou gain?

  • Flexibleworking hours
  • Lunch andparking allowance
  • Fast pacedand multinational working environment
  • Supportiveand professional colleagues
  • Awesome& open co-working space
  • InternalTraining (Technical & Functional); Opportunities for English Training
  • You will bejoining Topica at the beginning of an exciting journey, and will be given alarge degree of freedom in shaping and impacting your role.

    We provide anenvironment where you can be best of yourself, grow with us and together wemake it work. You will play an important part in helping us reach the nextdestination.

    Furthermore,we offer an attractive remuneration package, with benefits, matching ourrequirements and expectations.

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