General Manager - Vung Tau
NOVA SERVICE
Ho Chi Minh
4 ngày trước
source : Hoteljob.vn

Mô tả công việc

  • The General Manager is responsible for coordinating all phases of group meeting / banquet functions held in SBC; coordinate these activities on a daily basis;
  • assist clients in program planning and menu selection. Manage cost of F&B.

    Solicit local group Food & Beverage business; maintain the services and reputation of SBC and act as a management representative to group clients.

    Financial returns :

  • Understand the outlet’s target and strive to achieve it.
  • Making sure all equipment is in good working condition.
  • Monitor all costs and recommends measures to control them.
  • Ensure all the breakages reports are followed and identify how can we reduce breakages.
  • Be responsible for saving SBC asset / energy / water / chemical and propose the saving ideas to management.
  • Understanding departments and SBC’s product, and upsell to the guest, or recommend SBC’s products to the guest.
  • Report Lost and Found immediately to Security
  • People :

  • Plan for future staffing needs
  • Training plan
  • Recruit in line with company guidelines
  • Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
  • Conduct probation and formal performance appraisal in line with company guidelines
  • Maintain up to date staff records and approves leave requests etc
  • Coach, counsels and disciplines staff, providing constructive feedback to enhance performance
  • Regularly communicates with staff and maintains good relations
  • Establish efficient work schedules in line with labor codes
  • Financial Responsibilities :

  • Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
  • Participate in the preparation of the SBC’s Strategic Plans, budget’s meeting, P&L meeting.
  • Establish and interprets key performance indicators to manage the department, consistently takes into accounts financial implications of business decisions and recommendations
  • Guest experience :

  • Perform Brand’s Services behaviors in daily operation basic towards the guests
  • Develop and update department SOPs (standard Operation Procedure), JD (Job description) and implement it to enhance the guest experience
  • Ensure the Guest Love target are met
  • Feasibility on the operation during the peak hours
  • Understand the digital marketing views and impact
  • Assist with establishing and developing a highly motivated, pro-active F&B team with the highest ethical standards that delivers a cost effective and quality oriented service product.
  • Responsible business :

  • Be responsible in keeping our property safe and secure.
  • Ensure consistency in quality of service provided in all F&B Outlets meet the minimum standards of SBC.
  • Walk all F&B front and back of the house areas on daily basis. Notes any shortcomings and take appropriate actions.
  • Daily communication with the Culinary dept to ensure food prepared are of the agreed standards and consistent all the time.
  • Ensure consistency of quality, taste, presentation, temperature of beverage served in all F&B Outlets.
  • Ensure maximum creativity in all wines, cocktails and mocktails presentation.
  • Ensure application of procedures and regulations to staff concerning hygiene (HACCP) / fire and life safety / emergency procedures.
  • Review daily financial reports.
  • Plan of budget / forecast / CAPEX / P&L .
  • Share information from Executives Committee with F&B team.
  • Conduct daily F&B briefings, weekly F&B Meetings and other scheduled meetings for F&B department.
  • Maintain proper and adequate controls are in place specifically over purchase orders and requisitions.
  • Review F&B cost analysis to maintain in line with budgeted and forecasted figures.
  • Plan future business strategy and review ongoing action plan progress.
  • Quyền lợi được hưởng

  • Attractive and competitive income;
  • Enjoy the welfare regimes according to the Law of the State : Payment of social insurance, health insurance, unemployment insurance....
  • 13th month salary; Year-end PMS;
  • Lunch / phone / personal laptop support;
  • Periodic health checkup;
  • Enjoy incentives when using services of NovaGroup;
  • Professionally trained, with many career development opportunities;
  • A civilized and fair working environment...
  • Yêu cầu công việc

  • 5+ year experience as the same position.
  • Advanced understanding of all full-service restaurant operations.
  • Comfortable working in a fast-paced environment.
  • Ability to coach, train and motivate employees.
  • Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management.
  • Báo cáo công việc này
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