Associate, Merchant Success Growth - Hanoi
Hanoi, VN
1 giờ trước

Building and executing account level strategies to drive GMV growth for your accounts 

  • Monitoring and optimizing daily sales for your key accounts through the following:
    • Ensuring product availability by planning stock allocations with key accounts
    • Monitoring and planning traffic driving mechanics to key accounts 
    • Identifying content improvements to convert traffic
    • Working with your key accounts to improve on their ability to fulfill orders in a timely fashion
    • Monitoring and working with key accounts to use promotional tools to convert traffic 
  • Planning and delivering revenue growth for your portfolio by:
    • Working with key accounts to grow their assortment on their websites 
    • Pitching and selling Ad packages
    • Adoption of Shopline tech (Shopline payments, Shopline Logistics, etc) among your key accounts
    • Reviewing weekly, monthly and quarterly performance vs. plan with your key merchants 
  • Working with cross-functional teams to execute strategic projects, as well as address merchants’ concerns with regards to operations, finance or marketing 

To succeed in the role, you should ideally have: 

  • Bachelor’s Degree in related fields
  • Minimum two years of work experience in e-commerce, retail, business development, buying or project management role
  • Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence others
  • Strong analytical skills backed by intermediate knowledge of Excel, ability to use data to understand root causes of performance and make decisions
  • Action and solution-oriented mindset, comfortable in fast-moving entrepreneurial environment
  • Strong ownership and attention to details
  • Passion about improving both customer and seller experience
  • Team spirit and enthusiasm about learning

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