Key Account Manager
DB Schenker
Hanoi, Vietnam
1 ngày trước

Your tasks

  • Develop New Business : Approach DB Schenker defined Key Accounts active in South or North Vietnam to develop new locally controlled businesses.
  • Retention of designated existing Key Accounts in Vietnam through relationship.
  • Sales leads & Information sharing : Regular review of accounts development, feedback to Management Vietnam & overseas.
  • Account responsibility : Taking full responsibility for accounts financial outstanding, development, and growth, regular review of their account receivables.
  • Overseeing Account Operations : Review current practices & ensure SOP's maintained and followed.
  • Support Implementation : To support implementation of all new Key Accounts until handover to Operations and beyond.
  • Ensure regular Customer review Meetings
  • Regular Internal budget Reviews : Close review of the performance of your Key Accounts vs all their growth budgets set if any set.
  • Regular reporting structure : To maintain monthly KAM reports as required by GAM / RAM, Regional Head Office & Management in Vietnam.
  • Review RFQ / RFI status ; Ensure we are invited for RFQ's, / Tenders, Vendor meets for other lanes / prepaid businesses, and global.
  • Pricing : Keep up to date on market rates and assist Product Managers desks during pricing reviews
  • Attend + lead internal KAMO sales review meetings, to discuss progress and strategies.
  • Cross Selling; Identify cross selling opportunities in Logistics, Air, Sea, Domestic, cross border, Sea / Air etc.
  • Measurement :
  • Business win in line with Sales Action Plan (new customer and business expansion)
  • New vs existing customer
  • Size of pipeline
  • Usage and accuracy of sales cloud
  • Number of Sales Visit per month
  • Number of Qualify sales leads generated for the network
  • Requirements

  • Bachelors in Business Studies / Foreign Trade / Economics.
  • Minimum 5 years of relevant working experience
  • English communication for both verbal and written
  • Forwarding Background
  • Understanding of the customer's specific requirements and customers market environment.
  • Understanding of Schenker strategy and products.
  • Comprehensive regional market knowledge (customers, competitors, suppliers, overall economic environment)
  • Benefits

    Insurance (compulsory) and additional health care insurance, Professional Development, Total Rewards Package, Work-life Balance, Working Internationally

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