Teacher Community Officer
One On One English
Ho Chi Minh City, Viet Nam
5 ngày trước

When one teaches, two learn."

  • Are you someone that enjoys chatting with people from all around the world?
  • Do you enjoy actively participating and creating community?
  • Do you have a passion in marketing, recruitment, or social media?
  • Do you want to practice your English in an international work environment?
  • If you answered yes to the questions above then you'd be perfect for our company as a Teacher Community Officer .

    The Job

    As our teachers are all online, this job may differ just a little from traditional teacher recruitment.

    The full-time teacher community officer will be responsible for providing a productive and motivating working environment for our teachers and addressing any issues / disputes from teachers.

    Your responsibilities include, but are not limited to :

  • Sourcing leads for potential teacher candidates;
  • Delivering professional customer service to enquiring teachers, being their point on contact person;
  • Screening candidates and managing the full teacher pipeline;
  • Conducting teacher on-boarding (online);
  • Delegating certain customer enquiries to specific teams;
  • Managing teachers’ accounts;
  • Keeping a record of customer interaction and details of actions taken;
  • Communicating with internal teams to discuss recruitment forecast;
  • Assisting Head of Teachers with teacher policy, teacher payroll, etc.;
  • Acting as customer service for the teachers when necessary (answering questions about payroll, hours, classes, etc.);
  • Liaising and assisting with class operations as necessary;
  • Conducting social media campaigns to either recruit teachers or promote and build teacher community.
  • Your Skill and Experience

  • At least 1 year of experience in teacher recruitment. 2-3 years experience in teacher recruitment or other HR / marketing related tasks is preferred;
  • Database management and proficient with excel;
  • Have some experience with marketing and / or social media management.
  • You will excel at this job if you :

  • Are already familiar with recruitment software;
  • Can understand basic recruitment pipeline numbers and can make suggestions based on those numbers;
  • Are generally extroverted and like marketing, recruitment, and chatting with people;
  • Are an empathetic person, but also not afraid to stick to policy;
  • Understand the educational or edtech industry in Vietnam;
  • Have taught, been a teacher assistant, or tutor in the past;
  • Have worked in a start-up before;
  • Someone who is adaptable to a start-up environment - open to completing other tasks outside of their
  • Job Description

    and adjust according for the benefit of the company.

    Why you'll love working here

  • Friendly and funny colleagues (and free snacks!);
  • Opportunities for promotion, career development, and mentorship;
  • Dynamic, fast-paced, professional, fun and exciting start-up work environment;
  • Please Note : This position is in Ho Chi Minh City, Vietnam.

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