When one teaches, two learn."
Are you someone that enjoys chatting with people from all around the world?
Do you enjoy actively participating and creating community?
Do you have a passion in marketing, recruitment, or social media?
Do you want to practice your English in an international work environment?
If you answered yes to the questions above then you'd be perfect for our company as a Teacher Community Officer .
As our teachers are all online, this job may differ just a little from traditional teacher recruitment.
The full-time teacher community officer will be responsible for providing a productive and motivating working environment for our teachers and addressing any issues / disputes from teachers.
Your responsibilities include, but are not limited to :
Sourcing leads for potential teacher candidates;
Delivering professional customer service to enquiring teachers, being their point on contact person;
Screening candidates and managing the full teacher pipeline;
Conducting teacher on-boarding (online);
Delegating certain customer enquiries to specific teams;
Managing teachers’ accounts;
Keeping a record of customer interaction and details of actions taken;
Communicating with internal teams to discuss recruitment forecast;
Assisting Head of Teachers with teacher policy, teacher payroll, etc.;
Acting as customer service for the teachers when necessary (answering questions about payroll, hours, classes, etc.);
Liaising and assisting with class operations as necessary;
Conducting social media campaigns to either recruit teachers or promote and build teacher community.
Your Skill and Experience
At least 1 year of experience in teacher recruitment. 2-3 years experience in teacher recruitment or other HR / marketing related tasks is preferred;
Database management and proficient with excel;
Have some experience with marketing and / or social media management.
You will excel at this job if you :
Are already familiar with recruitment software;
Can understand basic recruitment pipeline numbers and can make suggestions based on those numbers;
Are generally extroverted and like marketing, recruitment, and chatting with people;
Are an empathetic person, but also not afraid to stick to policy;
Understand the educational or edtech industry in Vietnam;
Have taught, been a teacher assistant, or tutor in the past;
Have worked in a start-up before;
Someone who is adaptable to a start-up environment - open to completing other tasks outside of their
and adjust according for the benefit of the company.
Why you'll love working here
Friendly and funny colleagues (and free snacks!);
Opportunities for promotion, career development, and mentorship;
Dynamic, fast-paced, professional, fun and exciting start-up work environment;
Please Note : This position is in Ho Chi Minh City, Vietnam.