Operations Supervisor
Language Link Vietnam
Hà Nội, Vietnam
1 ngày trước
source : CareerBuilder

Mô tả Công việc

Achieving company target

  • Responsible for achieving revenue and profit margin target.
  • Well managing school scheduling to utilize teachers, classroom’s efficiency
  • Well managing school’s operation to meet the company’s standard
  • Admissions / Customer Service & School Administration

  • Responsible for customer satisfaction. Maintain good customer care system and services at schools.
  • Managing relationships with partners and customers in the designated areas (customer feedback, student report etc.)
  • Liaise with school academic AC / ST to maintain simple and regular extra-curriculum activities (ECA ) at school level.
  • Managing the school’s daily operations
  • Managing School Scheduling.
  • Being responsible and / or co-ordinating for all activities at school that concerns customers and / or school site
  • Managing a school site and facilities up to standards and requirements of academic quality, branding, safety, security, hygiene, and convenience
  • Other Tasks assigned by line-manager
  • Managing and coordinating with other teams for all activities at school, and in the designated areas as and when required.
  • Others

  • Making reports concerning school operations, activities, procedures, and students as assigned
  • Supporting other business units as and when appropriate
  • Performing other functions that may be required from time to time as instructed by the Management
  • Provide, timely & precise monthly report on Revenue; Admissions / Customer Service & School Administration; teacher utilization and deployment at school.
  • Supporting other departments when necessary
  • Yêu Cầu Công Việc

  • At least 2 years working in Customer Service / Operations in Education Field
  • Confidence, multitasking, and adaptability
  • Target-driven, patience, speed, and reliability
  • Excellent organizational and time-management skills
  • Good communication skills in English and Vietnamese
  • The ability to work well under pressure and a tight deadline
  • Good at Word, Excel, Powerpoint and Google Drive.
  • Holiday : Public holidays sixteen (16) days for annual leave;
  • Three paid sick leave days per year;
  • The accident insurance premium will be covered by the company;
  • Social, Health and Unemployment Insurances will be contributed according to the Labor Law;
  • Free English training for children subject to availability of seats;
  • Performance-based bonus as per the company’s policy
  • Personal Income Tax (if any) will be the Employee’s responsibility;
  • Opportunities for career development at LLV.
  • Thông tin khác

  • Bằng cấp : Đại học
  • Độ tuổi : Không giới hạn tuổi
  • Hình thức : Nhân viên chính thức
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