Online Technical Service Engineer - Hanoi
People Profilers Vietnam
Hà Nội, Vietnam
6 ngày trước
source : CareerBuilder

Mô tả Công việc

  • Fulfill assigned Demand Creation goal by provide Online Technical Service (OTS) support to customer
  • The Online Technical Service (OTS) is part of the Digital Innovation and New Service Development team South Asia
  • Internal Support to all customers without an assigned FAE
  • To Customers : Differentiate the technical support level by customer tiering
  • To FAEs : Help FAEs to focus on their assigned customers
  • To Sales : Support AMs and ISS with technical enquires, cross reference searches, DRMS activities
  • Developing and maintaining relationships with a portfolio of clients, connecting with key business executives and stakeholders, liaise between the customer and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
  • Help customers through email phone online presentations and demos
  • Communicate clearly the progress of monthly / quarterly initiatives to internal and external stakeholders
  • Manage multiple projects at a time while paying strict attention to detail
  • Report to Field Applications Manager
  • Yêu Cầu Công Việc

  • Degree in Electronics / Electrical or Telecommunication Engineering
  • Proficient in English
  • Knowledge in Analog Electronics, Power Systems Design, and Systems Engineering.
  • Support analog, mixed-signal, and power circuit design
  • Good understanding of CMOS device characteristics, noise, mismatch, linearity, and other analog impairments
  • Ability to read, understand and review schematics and provide design recommendations is added advantage
  • Thông tin khác

  • Bằng cấp : Đại học
  • Độ tuổi : Không giới hạn tuổi
  • Hình thức : Nhân viên chính thức
  • Nộp đơn
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