Lead Omni-channel Technology team who work with internal and external partners to build all systems including Front End & Back End (Website / App / OMS / PIM / TMS / Contact Center / CRM .
to ensure deliverables meet all project needs
Identify, assess, and prioritize Omni channel initiatives that solve pain points, modernize and differentiate the experience, and create inspiring Omni channel customer journeys that drive conversion and retention in-store and online
Manage all aspects of web analytics and ensure periodic reporting of business performance to cross-functional and leadership teams with a focus on actionable insights that can enhancements and revenue growth opportunities.
Plan, oversee, and drive the launch all new e-commerce and Omni channel projects, including launches in new market, as well as new functionalities and programs in existing markets.
Recruit, train, motivate and evaluate team member to ensure that the department has the necessary skill base and potential.
Your Skills and Experience
Bachelor’s degree in Business, Technology (computer science, engineering) preferred
5+ years in a leadership role, including building highly functional technology teams in a large, matrixed & multi-channel environment
Strong competencies & experiences in E-commerce e-co systems with Magento, Shopify, Odoo
Know how to use Power BI, Tableau is a plus
Have knowledge of building data lake using SQL, NoSQL, Hadoop, Snowflake on cloud (Azure, AWS, GCP ) is advantage.
Experience and knowledge in Omni-Channel architectures (critical for our online / store / Omni business needs)
Experience working with and integrating E-Commerce and Digital services with core Omni-channel platform
Experience and strong understanding of digital platforms including a strong understanding of all aspects of a large online retailer, including store operations, client relations, marketing, promotion, fulfillment and customer service
Ability to prioritize multiple tasks and projects while maintaining deadlines and managing resources with little or no direction
Great passion in building and training new teams
Why You'll Love Working Here
Central Retail VN is one of the top national retail group. We own Big C, Go!, Nguyen Kim, Lan Chi supermarkets and Hello Beauty, Supper Sport chain stores.
Our revenues has surpassed $1B and we still invest more to expand our presentation across Vietnam. We respect every talent who join with us to boost up our online channel as a part of our vision.
Open, transparent and trustworthy environment.
Challenging project with awesome leaders and co-workers.
Personalize training plan and career development
Attractive compensation package (you’ll love it)
Performance review 1 time / year
Annual leave : 15 working days / year, and Other leaves / public holidays in accordance with the Labor Law of Vietnam
Periodic medical checkup, Health / Social Insurances & Bao Viet Insurance