[ETM1] Microsoft Teams Support Engineer (MS 365)
Bosch
Tân Bình, Thành phố Hồ Chí Minh, vn
2 ngày trước

Job Description

  • Provide 2nd level support to internal and external service of MS Teams
  • Perform Microsoft Teams migration
  • Support of MS Teams service development activities out of O365 project
  • Troubleshooting issues related to MS Teams
  • Remote configuration of Gateways, SBS & SBC devices for MS Teams PSTN services
  • Deliver Teams Voice and Video technology change, working with UCC team and Microsoft architects for problem tickets
  • Ensure effective Incident Management in line with our defined SLA commitments
  • Qualifications

  • Proven experience in providing technical support with O365, Microsoft Teams (MS Teams), Skype for Business (SfB)
  • Good knowledge in Voice services, MS teams Enterprise voice skills is highly desirable
  • Good analytical and troubleshooting skills
  • ITIL operational awareness and understanding
  • Have relevant Microsoft skills and certification : MS 365, Teams and Azure
  • Understanding of voice services and technology is a plus VoIP, SBC (CDRs, Logs), networks
  • Good English communication skills
  • Additional Information

    Why BOSCH ?

    Because we don't just follow trends, we create them.

    Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job?

    So do we. At Bosch, you will discover more than just work.

    Benefits and Career Opportunities

  • Working in one of the Best Places to Work i n Vietnam
  • Join a dynamic and fast growing global company ( English-speaking environment)
  • 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
  • 100% monthly basic salary and mandatory social insurances in 2-month probation
  • Onsite opportunities : short-term and long-term assignments
  • 15++ days of annual leave + 1 day of birthday leave
  • Premium health insurance for employee and 02 family members
  • Flexible working time
  • Lunch and parking allowance
  • Various training on hot-trend technologies / foreign language (English / Chinese / Japanese) and soft-skills
  • Fitness & sport activities : football, badminton, yoga, Aerobic
  • Free in-house entertainment facilities and snack
  • Join in various team building, company trip, year-end party, tech talks and a lot of charity events
  • Báo cáo công việc này
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Nộp đơn
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký