UX Designer - Fintech Project Implementation

Backbase

Thanh Pho Ho Chi Minh, Vietnam

6 ngày trước

We’re the creators of the Backbase Engagement Banking Platform (EBP). Its purpose is to help financial institutions turn the threat of digital into an opportunity, and get ahead in today's competitive digital landscape.

We give financial institutions the speed and flexibility to create and manage seamless customer experiences across any device and deliver measurable business results.

We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow and streamline their digital business.

Industry analysts Forrester, Gartner, Omdia and Celent continuously recognize Backbase’s front-runner position. Over 120 financials around the world have embraced the Backbase Engagement Banking Platform embarking on a transformation journey that delights both customers and employees.

Backbase is a privately funded fintech company that was founded in 2003 in Amsterdam (global HQ) with regional offices in Atlanta (Americas HQ), New York, Boise, Mexico City, Toronto, London, Cardiff, Dubai, Kraków, Singapore, Sydney, and Tokyo.

The Role

You will be responsible for :

Taking a "design brief" to understand requirements.

Presenting ideas, concepts and design solutions to various stakeholders.

Identifying design problems and devising elegant solutions.

How about you

5+ years experience in Product / Service / UX / UI design in a product company, consulting firm, or agency

Fluency across a broad range of skills including design, research, design strategy, and facilitation

Good understanding of Material design guidelines & Apple HIG

Proficiency working with design systems with tools such as Figma

Strong portfolio demonstrating excellence in thought and execution

Clear and confident communication and presentation skills in English and preferably one other APAC language

Strong team player who can collaborate effectively with different stakeholders

Willingness to travel and work with customers on location

Bonus skills

Prior experience in Fintech and a passion for banking solutions

Prior experience in designing products for APAC users

Basic understanding of HTML / CSS

Within a multicultural company, you will be joining a dynamic team of UX designers, UX researchers, product designers and the wider design community within Backbase.

Within Customer Success, you will work with various roles (Project Managers, Business Analysts, Solution Architects, Developers) to successfully implement Backbase solutions.

As this role also relies quite heavily on your consulting skills, you will advise customers on all aspects of User Experience from branding and visual design to experience design and information architecture.

Beyond your design knowledge, your broader understanding of the dynamics of building and releasing software on a large scale will help you as you navigate conversations with your team and customers.

In your daily project work you will be the source of design knowledge for all Backbase Apps and the Backbase Design System.

Through a deep understanding of our UX patterns and UI components, you will be able to guide customers and drive decisions towards product adoption in every sense (apps, journeys, UX patterns, etc.).

You also get the chance to help drive more complex projects by using design tools and methodologies (segments, personas and other research collateral) and by partnering up with peers in research and development.

Above all, you will be one of Customer Success’ design ambassadors; working to educate different audiences through confidence and storytelling.

What's on Offer?

Great work culture

Work alongside & learn from best in class talent

Opportunity within company with a solid track record of success

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