Sales & Customer Service Coordinator
ADM
Ho Chi Minh
5 ngày trước

Job Description

  • Reporting to : Market Manager Indochina, Myanmar & Thailand
  • Department : Carbohydrate Solutions
  • Working Location : 7th Floor, Saigon Centre Building, 65 Le Loi, District 1, Ho Chi Minh City, Vietnam
  • Scope and Responsibilities

  • Full order processing from receipt of customer order to invoicing
  • Monitor and work with the intercompany to pull in or push out to ensure optimum stock level in the local warehouse; check the customer’s forecast and delivery requirements.
  • Manage closely with 3PLs on the importation, stock management, and delivery arrangements to customers.
  • Prepare and provide a full set of required documents to customers.
  • Sample coordination and arrangement for customers
  • Handle customers’ complaints and coordinate returns, credit, replacements, etc.
  • Assist in following up with customers on payment of overdue invoices and sales support.
  • Provision of administrative support (such as report preparation) and any other duties as assigned
  • Follow company procedures and policies.
  • Qualification

  • Bachelor's degree in business administration, logistics management, or food engineering
  • A minimum of 3 years of experience in food ingredient sales, sales support, customer service, supply chain, or logistics
  • Experience in handling the import of corn sweetener products, flavors, or food ingredients is an advantage.
  • Possess good knowledge of Incoterms and shipping documents.
  • Proficient in Microsoft Office (especially MS Excel)
  • good command of English (spoken and written).
  • good interpersonal and communication skills.
  • Independent, meticulous, organized, responsible, and a good team player.
  • Possess a positive mindset, business flair, initiative, and high adaptability.
  • Ability to manage multiple tasks and ensure tasks are completed on time
  • Background Checking :

  • ADM requires the successful completion of a pre-employment drug screen and a background check.
  • ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.
  • About ADM

    At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow.

    We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company.

    Our breadth, depth, insights, facilities, and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more.

    From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

    ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.

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