Tuyển dụng Center Manager
TNHH Em Biết Đọc (I Can Read)
Tp Hồ Chí Minh
3 ngày trước

Mô tả công việc

  • Center performance of your Center including center’s Profit & Loss & center’s active students. Developing and managing the Center sales plan and setting objectives.
  • Responsible for driving sales results in your Center in terms of both quantity and quality.
  • Ensure your Center reaches its annual sales objective.
  • Managing the Customer Service to generate internal sales.
  • Leading by example doing sales appointments at referral source.
  • Deliver Appointment tracking and analysis of key statistics.
  • Monitoring calls, appointments, course types sold, average price, discounts, and payment options with a view to ensuring a professional sales process and driving quality sales.
  • Managing and understanding customer complaints.
  • Contract, Invoice and collections management, general Center administration.
  • Deliver daily & weekly Sales meetings, monthly Sales Kick-Off meetings to drive sales, review results & motivate Consultants.
  • Weekly meeting with Teaching Assistants, Teachers, Operation Manager, Sales Support Manager, Academic Service Manager.
  • Delivery Training of Center's staffs not limit to the securities & maids.
  • Provide ongoing coaching to your consultants that include Observation and coaching follow up.
  • Deliver effective Consultants shift plan to meet the needs of the Center.
  • Implementing I Can Read operation policies throughout the Center.
  • Ensuring standard Service practices are in place (in conjunction with the Operation Manager & Academic Service Manager).
  • Responsible for all aspects of staff recruitment, development and motivation in your Center directly for the Sales staff, Assistants,...
  • Responsible for staff discipline and dismissal in your center.
  • Ensuring compliance to local regulations and authorities.
  • Yêu cầu công việc

  • Vietnamese with college or bachelor degree, Business Administration major is preferred.
  • Solid experience in sales of services.
  • Demonstrable success in growing sales (Min 1 year).
  • Management experience of teams of 10+.
  • Direct management experience of customer relations and problem solving.
  • Commitment to implement and execute company policy and represent the interests of the company.
  • Goal-oriented.
  • Comfortable with commission-based bonus structure.
  • Experience in the education industry is preferred.
  • Excellent communication skills oral and written.
  • Solid conversational English.
  • Ability to present and drive change.
  • People management skill.
  • Good Training & Coaching skills.
  • Ability to communicate with a broad range of audiences.
  • Efficient time management.
  • Detail oriented with micro management mindset.
  • Familiar with MS Office & Google products.
  • Phúc lợi công việc

  • Deal with the company.
  • Báo cáo công việc này

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