What We Can Offer
Aon Care Paid Sick Leave Well-being program
The primary scope of this role is to assist Senior Manager in advising and assisting clients in claim related issues to ensure that municipal services are provided in an effective and efficient manner.
Advising clients in collecting claim documents
Ensuring all claims to be settled according to policy terms and conditions
Explaining to the clients about the amounts refused
Answering clients’ queries
Conducting seminar to clients
Providing claim report, statistical analysis to clients.
Reviewing claims periodically with insurers / TPA
Leading meetings with insurers periodically to handle arising issues
Assisting deputy manager in dealing with insurers or explain to clients
Backing up for all lower levels
Proposing solutions of retaining clients
Coordinating with other departments in order to give premier service program to clients
Managing all activities of team and related issues.
Retaining staff and promote talented staff
Undertaking other projects / initiatives as might be assigned
University graduate (preferably major in insurance)
Min. 3 years experiences in the insurance industry or other industries
Fluent English communication and writing
Good communication, negotiation and presentation skills
5th Floor, Riverbank Place, 3C Ton Duc Thang Street, District 1, Ho Chi Minh City, Viet Nam 44B Lý Thường Kiệt, Hoàn Kiếm, Hà Nội