Customer Payment Specialist
Home Credit VN
Hanoi, VN
15 giờ trước

A. Repayment :

  • Check and pair repayments from customers to core system
  • Receive and resolve requests of repayment adjustment / refund from customers
  • Receive and proceed requests of penalty remission from Risk & Collections
  • Cooperate with Customer Care and other relevant departments in solving complaints from customers regarding repayment
  • Follow up the money transfer between HCVN and payment partners
  • B. Disbursement :

  • Daily check and proceed disbursement to dealers
  • Check and follow up status of disbursement to customers
  • Cooperate with Customer Care and other relevant departments in solving complaints from customers regarding disbursement
  • Follow up the money transfer from Home Credit Vietnam to payment partners / dealers
  • C. Reconciliation and reporting :

  • Periodically perform reconciliation with payment partners on repayment & disbursement
  • Periodically perform reconciliation with Visa on credit card transactions to ensure the fees are charged correctly
  • Prepare periodic reports to Accounting
  • D. Perform other related duties as required and assigned by Head of Customer Payment Services

    JOB REQUIREMENTS

  • Bachelor's degree in Accounting, Finance or related major
  • Intermediate user in MS Office
  • Good at English reading & writing
  • Reporting skills
  • Friendly, careful and responsible
  • COMPENSATIONS & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24 / 7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
  • Báo cáo công việc này
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