Legal & Compliance Supervisor
Amway Vietnam Co., Ltd.
Ho Chi Minh
4 ngày trước
source : VietnamWorks

What We Can Offer

13th payment & performance bonus Premium healthcare Product Entitlement

Job Description

1.Admin Cases Enforcement

  • Based on issue / complaint of clients to consult and get advice / request from other teams
  • Collect & analyze data, work with complainant, and conduct meeting with clients
  • Initiate meetings with related teams to check the impact award / reward / system for proposal to the Manager or self-decision making.
  • Report to line managers to raise the proposal / suggestions for action plan if it’s a high pin level or complicated case.
  • Enforcement process for delivery decision, follow up strictly if any appeal
  • Make sure all cases are 100% recorded, data for weekly and monthly report to local and global Team.
  • 2.Amagram (Amway's magazine) & Facebook Content

  • Create content For Basic Rules in Amagram monthly.
  • Build and delivery case study based on frequent violation of clients for Facebook.
  • Control and manage feedback of clients on Facebook and other digital communication channel as well as meeting in person with clients
  • 3.Report & System

  • Work with team for Global report on weekly, monthly, quarterly basis. Attend the bi-weeks report with Global, Monthly meeting with GM & Legal team.
  • Manage & send out Rule’s report to Sales, Admin,... monthly.
  • Check client’s status & work with related teams to update data to Hybris system.
  • 4.Communication & Consultant

  • Create the new methods of Rules Communication to ensure client engagement and understand about Rules of Conduct values.
  • Best practice model sharing via Games, Contest to attract clients to comply with Rules of Conduct, then support clients to build the sustainable businesses.
  • Build and deliver story content for Basis Rule in form of Comic.
  • 5.Social Listening

  • Receive assignments from Global & other affiliates, take relevant actions and update to the Tracker tool.
  • Report to Management about the market trend, sensitive information, work with Public Affairs and Sales team to check the information.
  • 6.Supporting

  • Support team to collect questions of clients, communicate with clients through Training sessons by online platform.
  • Support in checking the Rules issues for Recognition List, Attendant List, ALS Tracking List, Qualification list of other departments before the start of the event.
  • Support Operation Department to check the New / Re-application of clients in 3 months / 6 months / 2 Years (In average, there are 50 cases / month)
  • Job Requirements

  • Bachelor's Degree in Law, Legal, Business Administration, Finance or any related fields
  • At least 3 years of experience in Legal & Compliance in corporate environment
  • Good data & document management
  • Familiar with online data tracking system
  • Decisive and always eager to learn new things
  • Proactive and able to work independently
  • Good communication skills and cooperate well with team
  • Good in English (4 skills)
  • Job Locations

    21st Floor, 182 Lê Đại Hành, Ward 15, Dist. 11, HCMC

    Báo cáo công việc này

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Nộp đơn
    Email của tôi
    Bằng cách nhấp vào "Tiếp tục", tôi đồng ý với neuvoo để xử lý dữ liệu của tôi và gửi cho tôi thông báo qua email, như được nêu chi tiết trong Chính sách bảo mật của neuvoo. Tôi có thể rút lại sự đồng ý của tôi hoặc hủy đăng ký bất cứ lúc nào.
    Tiếp tục
    Mẫu đăng ký