Legal & Compliance Supervisor
Amway Vietnam Co., Ltd.
Ho Chi Minh
4 ngày trước
source : VietnamWorks

What We Can Offer

13th payment & performance bonus Premium healthcare Product Entitlement

Job Description

1.Admin Cases Enforcement

  • Based on issue / complaint of clients to consult and get advice / request from other teams
  • Collect & analyze data, work with complainant, and conduct meeting with clients
  • Initiate meetings with related teams to check the impact award / reward / system for proposal to the Manager or self-decision making.
  • Report to line managers to raise the proposal / suggestions for action plan if it’s a high pin level or complicated case.
  • Enforcement process for delivery decision, follow up strictly if any appeal
  • Make sure all cases are 100% recorded, data for weekly and monthly report to local and global Team.
  • 2.Amagram (Amway's magazine) & Facebook Content

  • Create content For Basic Rules in Amagram monthly.
  • Build and delivery case study based on frequent violation of clients for Facebook.
  • Control and manage feedback of clients on Facebook and other digital communication channel as well as meeting in person with clients
  • 3.Report & System

  • Work with team for Global report on weekly, monthly, quarterly basis. Attend the bi-weeks report with Global, Monthly meeting with GM & Legal team.
  • Manage & send out Rule’s report to Sales, Admin,... monthly.
  • Check client’s status & work with related teams to update data to Hybris system.
  • 4.Communication & Consultant

  • Create the new methods of Rules Communication to ensure client engagement and understand about Rules of Conduct values.
  • Best practice model sharing via Games, Contest to attract clients to comply with Rules of Conduct, then support clients to build the sustainable businesses.
  • Build and deliver story content for Basis Rule in form of Comic.
  • 5.Social Listening

  • Receive assignments from Global & other affiliates, take relevant actions and update to the Tracker tool.
  • Report to Management about the market trend, sensitive information, work with Public Affairs and Sales team to check the information.
  • 6.Supporting

  • Support team to collect questions of clients, communicate with clients through Training sessons by online platform.
  • Support in checking the Rules issues for Recognition List, Attendant List, ALS Tracking List, Qualification list of other departments before the start of the event.
  • Support Operation Department to check the New / Re-application of clients in 3 months / 6 months / 2 Years (In average, there are 50 cases / month)
  • Job Requirements

  • Bachelor's Degree in Law, Legal, Business Administration, Finance or any related fields
  • At least 3 years of experience in Legal & Compliance in corporate environment
  • Good data & document management
  • Familiar with online data tracking system
  • Decisive and always eager to learn new things
  • Proactive and able to work independently
  • Good communication skills and cooperate well with team
  • Good in English (4 skills)
  • Job Locations

    21st Floor, 182 Lê Đại Hành, Ward 15, Dist. 11, HCMC

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