Phó Phòng Hỗ Trợ Kỹ Thuật
Daikin
Ho Chi Minh, Vietnam
10 ngày trước
source : HRchannels

1. Inquiry window

  • Response difficult inquiries from Technical support engineers of branches, to answer to the inquiries, contact with a related affiliates such as DSP, DIT, DIL and get technical information
  • Make summary and analysis into Technical Library for further access
  • Get new products information from DAV marketing. Create various presentation materials (draft PPT)
  • 2. Planning activities for Technical support

  • Management of Technical support regular meeting (once a month transmission of technical information of Head quarter)
  • Issue summary of case studies. Send it as technical news
  • 3. Support the internal special (technical) project or activity

  • Support Lobby Task activity or technical project such as HO-JP, IAQ or software improvement activity
  • Support Marketing for commercial equipment (Eg : Hanoi showroom operation, and establishment of Head quarter showroom.
  • 4. Report

  • Periodically report all customer support activities & analyse if needed for upper-level managers
  • Report progress of projects that Sales department's proceeding
  • Other related reports upon upper-level managers' requests
  • Yêu cầu công việc

  • Having 5-10 years experience in the commercial HVAC industry and are keen to solve problems by actively communication with related internal, external and oversea departments to achieve their goals.
  • HVAC contractor / sub-contractor (Supervisor, Design) or manufacturer (A / C service, QC)
  • Ability to communicate in English
  • Age from 32-35 years old
  • Management experience (more than 2 years) is required
  • Thông tin chung

    Cấp bậc Trưởng Nhóm / Giám sát Thời gian làm việc Toàn thời gian Mức lương($) Thoả thuận

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