This is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team.
The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.
Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
Provide leadership in the identifications, development, implementation, and review of productivity projects that will result in cost effectiveness and savings.
To support the Trade Services Unit (under the Operations Group) for all trade services and trade finances
Responsible for daily communications to provide technical advices / guidance to trade services related products to enhance services image to all existing clients
Ensure the timely and accurate processing of all Trade related products such as Import / Export Letters of Credit, Import / Export Bills, Import / Export-related financing, Documentary collection services, Supplier Financing and Guarantee.
Pre-processing (check docs & prepare instruction) and scan mentioned trade transactions instruction and required documents to CSC for processing.
Receive / deliver documents (Guarantee, import bill, export bill, L / C’s, loan application) from / to customers via counter or fax machine or perform signature verification / callback as designated
Providing technical supports to all clients (advise LC terms and conditions, help out LC application and other application fill-in, export documents preparation, etc..)
Prepare report to management, State bank
Other tasks assigned by Unit Head
5-7 years proven track record in operations of trade services and trade finance (in a bank or at a major MNC non-bank is preferred)
Good knowledge of Trade products and rules (UCP600, ISBP, ISP)
Must be computer literate (knowledge of Windows-based programs such Ms Word and Ms Excel required)
Must possess excellent interpersonal, oral and written communication skills; must be able to work well under pressure
Must be faithful, flexible, meticulous and attentive to details; strong organization, matured and administration / leadership skills
Must be self-motivated and pro-active; hard-working and responsible
Strong verbal and written communication skills in both English and Vietnamese
Bachelor’s / University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group :
Operations - Transaction Services
Job Family : Cash Management
Time Type : Full time