Service Engineer
RGF
Vietnam Da Nang
1 ngày trước

Job Responsibilities

  • On-site installation, troubleshooting, repair and maintenance of DMG MORI CNC machine tool equipment
  • and controls

  • Providing technical assistance and support to customers
  • Promoting preventative maintenance, conducting after-sales technical support
  • Establishing and maintaining strong customer relationships
  • Collaborating with the spare parts coordinator by determining parts required by the customer and ensuring
  • timely delivery of spare parts

  • Handling requests for service proposals and quotes
  • Preparation of service reports by collecting, analyzing and summarizing repair information
  • Complying with all safety polices, practices and procedures
  • Attending trade shows, assisting with in-house exhibitions and other related activities
  • Regular / extensive travel through the territory is required
  • Train and develop others as and when the need arises
  • Essential Requirement
  • Diploma or Degree in Mechanical, Electronic or Mechatronics Engineering
  • Three to five years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools and automation systems
  • Hands-on working experience with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, Siemens CNC
  • English skill : Intermediate
  • Robot automation are a plus
  • Ability to read and interpret electrical drawings and schematics
  • Possess a valid class driving license
  • Proficient in MS Office (Word, Excel, Power Point)
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