Define NMS system set-up and authority administration for collection of NW surveillance alarms and dependability statistics data in co-operation with support systems engineers
Responsible for authorization and specification regarding utilization of additional and specialized (custom) tools used
Collect and analyze resource performance data to ensure that appropriate measures for optimization are taken to secure that resource performance meets specified availability or utilization criteria
Prepare and implement SW and HW configuration data changes and audits for network resources
Ensure that dependability performance reporting provides adequate information i.e. root cause analysis, to enable appropriate service and / or network resource improvements.
Handle, analyze impact, and plan for implementation of work request from customer (operator).
Handle, analyze impact, and plan for implementation of change request from equipment supplier (e.g. software updates, patches).
Escalate problem to vendor when necessary in accordance with time frame within Managed Services contract, and within guideline provided by vendor.
Follow up on fault escalated on vendor until closure of the case.
Job Requirements
Required Number : 3
Year Experience : 1 Years
Minimum Career Level : Entry Level
Minimum Education Level : Bachelor Degree
Job Skills :
Good understanding in GSM / 3G / LTE Networks, VAS and Mobile Charging Systems preferred
CCNA certificate requested, CCNP is an advantage
Language :
Computer Skill :
Non Technology Skill :
Others skill :
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