Manager, Agency Quality Assurance
Manulife
Hà Nội, Hanoi City
2 ngày trước

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place.

We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working ArrangementIn Office Job Description Execute the Standard Operating Procedures Execute the agency Standard Operating Procedures (SOPs) at the sales offices, focusing on new agents, FTA and new managers & FTM development, including : procedure training, skill coaching workshop arranging on SOP-BAM FTA induction & support Support Sales Manager Development Program Help SMs to apply SMTC knowledge and skills Execute change management activities for SMs to follow SOP and SMTC Evaluate & coach the SM’s performance on SOP-BAM execution in own assigned locations.

Design / update the follow-up SOP-BAM reports and analyze the stats on business KPIs to highlight the ineffective trends to help SM+ improving their business results.

Risk management Ensure the team’s activities complied to the company’s policies Identify potential risk, access risk and enhance barrier to prevent risk Others Handle day-to-day arisen problems in the department.

Join the training classes organized by department and company. Every career at Manulife / John Hancock provides the opportunity to learn new skills and move your career forward.

Ready to make an impact somewhere?

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