Deputy Operations Manager
Keppel Land is the property arm of Keppel Corporation, a multi-business company providing solutions for sustainable urbanization.
As a multi-faceted property company, Keppel Land provides innovative real estate solutions with its sterling portfolio of award-winning residential developments, investment-grade commercial properties and integrated townships.
Keppel Land is geographically diversified in Asia, with Singapore, China and Vietnam as its key markets, while it continues to scale up in other markets such as Indonesia and India.
In Vietnam, Keppel Land is a pioneer and one of the largest foreign real estate investors with a quality portfolio mainly in Ho Chi Minh City, including Grade A offices, residential properties, retail malls, integrated townships and award-winning serviced apartments.
We are currently looking for suitably qualified candidate to fill up the following position Deputy Operations Manager
AIM OF THE JOB :
Supervise daily operation of Shopping Mall and maintain the overall control of the Mall’s activities. Develop and retain a highly skilled operations team with an appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures.
KEY AREAS OF RESPONSIBILITY
Supervise the operations and control activities of the Mall.
Overall supervise and manage outsourced service providers’ performance to ensure smooth operations of the Mall.
Supervise maintenance of all common services and maintain the excellence of services delivered to customers.
Maintain and enforce correct operational standards concerning health, safety, security and fire prevention.
Adhere to all requirements relating to licensing, operation and relationships to local departments and other local authorities.
Supervise, train and monitor all Operations staff.
Maintain correct personal appearance and hygiene of all employees within the code of practice.
Attend the meetings and inspections of the government officers including fire police, local police, environment police, safety officer, etc.
Review Incident Reports, daily reports, logbooks, etc. and update Mall Operations Manager.
Assist PM in organizing and arranging for the BCP such as fire drill, flood test, bomb threat, etc.
Assist Mall Operations Manager to set up the standard, procedures, guidance for Mall operations and ensure the procedures applied are followed properly.
Prepare and monitor budgets and financial planning within the scope of duties.
Manage all operation expenses within the approved budgets.
Execute other tasks as assigned by Mall Operations Manager.
Good knowledge of the local building legislations and regulations.
Adequate knowledge of commercial building M&E system.
Good command of spoken and written English.
Strong leadership and organizational skills.
Ability to multi-tasks across shifting priorities.
Ability to read and interpret service contracts and related legal documents.
Ability to develop, manage and forecast budgets, safety and environmental requirements.
Ability to plan and implement operational strategies.
Ability to read blueprints, CAD drawings, problem solve systems issues during malfunction is an advantage.
Keppel Land Limited