Head of Professional Services, Vietnam
Amazon
Ho Chi Minh, VN
2 ngày trước

Job summary

Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects?

Can you lead an enterprise customer through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid cloud operations?

Can you build and lead world class teams that drive breakthrough business results using cutting edge technologies?

At AWS, we are looking for a Senior Practice Manager, with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations, to lead our AWS Professional Services business in Vietnam.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer.

Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Responsibilities :

  • Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts.
  • Sell consulting engagements that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them.
  • Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Simple DB / RDS databases, AWS Identity and Access Management (IAM), etc.
  • Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
  • Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills
  • Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps
  • About the team

    Inclusive Team Culture

    Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

    We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

    Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

    Work / Life Balance

    Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.

    We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment.

    We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

    Mentorship & Career Growth

    Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

    We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

    BASIC QUALIFICATIONS

  • BA / BS degree or equivalent experience;
  • Highly technical and analytical, possessing 15 or more years of progressive technology implementation experience
  • Outstanding customer relationship management, sales, delivery experience and collaboration skills
  • Demonstrated ability to think strategically about business, product, and technical challenges
  • Consulting practice leadership
  • Deep understanding of infrastructure-as-a-service (IaaS) cloud computing transition challenges
  • Enterprise architecture successes including virtualization technologies & distributed architecture
  • Familiarity with archive, disaster recovery and business continuity in global operations
  • Familiarity with compliance & security standards across the enterprise IT landscape
  • PREFERRED QUALIFICATIONS

  • Meets / exceeds Amazon’s functional / technical depth and complexity for this role
  • Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure
  • Vertical industry sales and delivery experience of contemporary services and solutions
  • Experience with design of modern, scalable delivery models for technology consulting services
  • Business development experience including complex agreements w / integrators and ISVs
  • International sales and delivery experience with global F500 enterprise customers and partners
  • Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.
  • Báo cáo công việc này
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