The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.
With roots dating to 1828, Willis Towers Watson has 45,000 employees in more than 140 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.
Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance.
Unlock your potential at Willis Towers Watson.
The Segment
Corporate risk and broking
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how.
The result is a new way of embracing risk that drives superior results.
The Role
Maintain frequent contact to existing accounts during policy validity
Effectively handling client inquiries such as updating information, issuing endorsement, designing / obtaining of quotations, explaining insurance terms / conditions, making quotations comparison and giving recommendation to clients
Ensure quality of customer service via making presentation, issuing contract, maintaining & strengthening the relationship with clients
Coordinate with Client Satisfaction Center to follow-up and update claim settlement to clients
Support Accounting Department in premium collection
Other tasks assigned by the Company
The Requirements
University degree
Computer Literate, WinWord, Excel, Power Point
At least 04 years experience in insurance (with broker or insurer)
In-depth understanding of insurance concepts and consulting processing
High integrity, innovative thinking and critical sense of ownership
Client-oriented, proactive, long-term commitment
Good communication and problem-solving skills
Excellent presentation and negotiation skills
Strong customer management and selling skills
Be able to work under high pressure
Fluency in written and spoken English & Vietnamese