Mô tả Công việc
1. Manages liaison relationship between business and IT :
Develops and maintains the close relationship between business and IT, contributes to the alignment between business needs and IT services provided
Communicates with stakeholders of varying technical ability and subject matter expertise and explains services to clients of all management levels to ensure they have a clear understanding of IT roles, processes, and activities
Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets
2. Defines and maintains business requirements :
Analyzes business needs utilizing a structured requirements process including gathering, analyzing, documenting, and managing changes
Tracks the status of business requirements (including all rejected requirements) throughout the project life cycle and manage the approval of changes to requirements
Contributes in the Business Case development and presentation including business impact analysis (BIA)
Identifies, captures requirements for business processes and their integrations
Assists in conducting the change proposals
Assists in categorizing and prioritizing the business requirements for supporting
3. Involves in Design solution components :
Develops functional, system and program specification from the business requirements
Involves in the design solution phase to ensure that the design package cover all business requirements including SLAs and OLAs
Involves in the business processes modeling, design, analysis and improvement
4. Involves in Solution transition :
Reviews test plans to ensure that all business scenarios are covered
Involves in the testing process to ensure that developed solutions provide the desired business outcome
Conducts the transition documents including operational support and guidelines
Organizes necessary training to end-users and operation team to ensure that they use and operate the solution correctly
5. Supports in operating solution :
Identifies and asses the critical impact of incident / problem from business perspective
Assists in investigating and diagnosing incident / problem using relevant business understanding
6. Performs other related duties as required.
Yêu Cầu Công Việc
Bachelor’s or above degree in the field of computer science or information systems.
At least 5 years experience in software development and / or systems management and 3 year experience in business analysis
Experience in financial service, especially securities brokerage & trading
Strong business and systems analysis skills
Strong in requirements management, business case / user case development
Strong decision making / problem solving skills
Experience in process modeling techniques and methods, e.g. BPMN language
Thorough working knowledge of the SDLC models / methodologies, IT systems and processes, methodologies and their direct implementation to projects
Ability to conduct cost / benefit analysis
Excellent written and verbal communication skills
Well understands how to communicate difficult / sensitive information tactfully
Ability to present ideas in business-friendly, user-friendly language, delivers informative, and well organize presentations
Proven analytical, evaluative, and problem-solving abilities.
Exceptional customer service orientation.
Extensive experience working in a team-oriented, collaborative environment.
Highly self-motivated and directed.
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Hình thức : Nhân viên chính thức
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