Business Development Manager, Priority
Standard Chartered
Ho Chi Minh, Vietnam, South Asia
1 ngày trước

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities Mandate :

  • Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering
  • Also handle client-led requests via ATL / online pull
  • Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team
  • Do not manage the client relationship beyond acquisition & activation
  • Limited focus on lead generation
  • Activities (role in clients journey) 1. Prepare & set up (remote)

  • Collect info from leads from sources
  • Pre-send product bundles description and bank proposition
  • Collect all documents (digital) required for account opening and pre-fill forms
  • 2. Meet, deep sell & train (in person)

  • Meet in person (ensure Priority Banking Team)
  • Listen and determine further needs
  • Acquire clients with anchor products
  • Set up KYC needs with KYC centre
  • Educate and conduct initial set up for online, ATMs, Client Centre, and Store
  • 3. Activate and pass on (remote)

  • Activate as per 100 day plan
  • Prepare and pass on Client into interacting with the bank via Online, Client Centre, Store and Priority Banking Team
  • Risk Management

  • Ensure compliance with Group Policy and Standards, local laws and regulations, controls and procedures of the Bank and regulatory requirements pertaining to Money Laundering and CDD.
  • Participate in and / or support the Bank's effort in combating money-laundering activities.
  • Exercise due care and diligence on matters related to Money Laundering and KYC in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior and subordinates.
  • Must follow the Bank’s Code of Conduct.
  • Governance

    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas

    Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

    Responsible for delivering effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

    Regulatory & Business conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Manage day to day to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Operation of Financial Markets;
  • Financial Crime Prevention; The Right Environment. *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
  • Key Stakeholders Internal :

  • Snr RM / RM Priority Banking
  • Snr RM / RM Business Banking
  • Client Service Manager
  • Other Responsibilities

  • Embed Here for good and Group’s brand and values in the team,
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Our Ideal Candidate Product broadening

  • Enhanced multi-product Priority knowledge
  • Market and competition knowledge
  • Client engagement

  • Closing deals
  • Client training on digital solutions
  • Communication and presentation skills
  • Negotiation and objection handling
  • Journey completion

  • Understanding of KYC principles
  • Báo cáo công việc này
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