Oracle Fusion Middleware Engineer
Oracle
Ho Chi Minh City, VN,Viet Nam, VN
5 ngày trước
Job Description - Oracle Fusion Middleware Engineer (20000JP9)

Job Description

All over the world, people's lives are better because of Oracle. Want to make a difference? Join our company of change-makers.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Preferred Qualifications

Install, configure, maintain Fusion Middleware (Weblogic Server, Identity Management products), OBIEE & BPM products• Expert knowledge of Oracle Weblogic, Clustering, Oracle HTTP server (OHS) etc.• Strong Administration and troubleshooting skills and relevant working experience with Oracle Weblogic (10g -12c)• Oracle Webcenter and SOA skills are highly desired• Experience with Enterprise Manager 12c / 13c is a plus• Sharp technical troubleshooting skills• A good understanding of support processes• Ability to manage escalated technical situations & develop action plans• Ability to spot proactive services that benefit of customer• Ability to facilitate issues with Development and Support• Strong analytical skills• Exposure with DevOps, Cloud native technologies, Kubernetes & containers desirable• Scripting experience with json, Rest API, java script etc..• At least 6 - 8 years of experience with Oracle Middleware products• Oracle OCP or OCE certifications - Required• Travel within ASEAN region for customer supportAs a member of the Support organization, your focus is to deliver support and solutions to the Oracle customer base while serving as an advocate for customer needs. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Sr. FMW consultant, you will interface with the customer's IT staff on a regular basis. Either at the client site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Experience with Oracle's core products and tools is important.

Detailed Description and Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.

Job

:Support

Travel

:Yes, 25 % of the Time

Location

:MY-MY,Malaysia-Kuala Lumpur

Other Locations

:VN-VN,Viet Nam-Ho Chi Minh City, PH-Philippines, VN-VN,Viet Nam-Hanoi

Job Type

:Regular Employee Hire

Organization

:Oracle
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