HR Manager (No Direct Reports)
Under Armour
Ho Chi Minh, VN
2 ngày trước

The Human Resources (HR) Manager functions as the unbiased voice of UA and is responsible for applying HR policies, procedures, and programs in their country.

They support employees and guiding the escalation, redirection or resolution of HR related questions and requests appropriately.

They are also responsible for developing and implementing an employee relations program to effectively and consistently deal with complaints, investigations, and performance issues to promote positive employee relations.

Our goal is to gain a better understanding of team dynamics and provide solutions to improve team functioning. We proactively address systemic root cause issues that prevent us from meeting our organizational goals.

We do that by leading focus groups, providing performance coaching, and looking into teammate complaints and concerns. We deal with complex, high-risk, and / or sensitive individual and team related issues, and make recommendations for solutions to address workplace issues with the goal of promoting an inclusive workplace that is free of discrimination and harassment.

  • No Direct reports. Less experienced candidates are welcome to apply.
  • Essential Duties & Responsibilities

  • Remain well-versed in HR regulatory and UA HR Policy knowledge and stays informed of changes in both areas
  • Act as the first point of contact to employees, government authorities, banking entities, or any local entity for HR related questions and requests.
  • Internally, guides the escalation, redirection or resolution as appropriate, with empathy, while being pragmatic and consistent to standards and guidelines.

    Externally, represents Under Armour on special events, chamber of commerce, signatory for any / all government or benefit related requests, etc.

  • Manages country or local ad-hoc requirements by government and labor authorities.
  • Develops, implements, reinforces, and modifies HR policies, programs, and procedures. Audits HR policies, programs, and procedures against relevant legislation and best practices and recommends improvements.
  • Researches and gathers information to support HRBP
  • Directly leads investigations, teammate complaints and organizational concerns with minimal oversight, except those involving executive leaders.
  • Provides expert advice, counsel and direction to leaders (Sr. Director and below), and HR Business Partners regarding best practices, policies, and employment laws (in partnership with the Company’s In-house Employment Counsel).
  • Identifies and supports in strategically managing systemic root cause issues through the alignment of team and individual goals, leadership capabilities, change management efforts and / or change in strategic direction objectives.
  • Recommends internal and external services and resources that resolve gaps that prevent us from meeting our organizational objectives.
  • Supports and coaches Managers in developing, delivering and monitoring Performance Improvement Plans and reviews complaints or concerns from teammates regarding the process.
  • Provides consultation to managers during mid and end of year performance review process.
  • May serve as a mediator in managing conflict resolution and addressing challenged team dynamics. Conducts conflict resolution sessions, and addresses challenged team dynamics.
  • Creates and delivers team intervention work including New Leader Assimilations, Focus Groups and Listening Sessions as needed
  • Conducts exit interviews, and reviews exit survey data to identify trends, and offers recommendations for improvement to culture.
  • Supports and coaches’ managers in delivering and executing the corrective action process.
  • Drives consistency in policy and its application based on intelligence gathered from facts and trends.
  • Qualifications (Knowledge, Skills & Abilities)

  • Responds promptly to teammate needs; solicits teammate feedback to improve service; responds to requests for service and assistance.
  • Experience in a high volume, fast paced work environment.
  • Focuses on solving conflict, not blaming; maintains confidentiality; remains open to others' ideas and tries new things.
  • Strong written and verbal communication skills.
  • Communicates clearly and persuasively in positive or challenging situations; listens and gets clarification; responds well to questions
  • Attentive to details and follows through on assigned tasks and commitments.
  • Flexible and driven to meet tight deadlines, handle multiple projects and prioritize them appropriately.
  • Demonstrates cross-cultural sensitivity and ability to work with people of diverse backgrounds.
  • Strong organizational skills, and ability to effectively disseminate information in a clear and concise manner.
  • Effective in a matrix environment, with the ability to prioritize work-load with multiple cross-functional partners
  • Ability to work well both independently as well as collaboratively in a team environment.
  • Language capabilities
  • Education And / Or Experience

  • Bachelor's degree (B. A. or B.S.) from four-year college or university
  • Minimum of 6 years of experience in a human resource function, preferably 1 year in an HRBP or Teammate Relations role
  • Direct employee facing experience
  • Solid knowledge in labor laws and regulations
  • LI-Hybrid #LI-JS1

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