Great that you're thinking about a career with BSI!
To deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills.
Purpose of Position
To meet training business financial target and explore & satisfy customers’ needs for training.
Deliver BSI training courses in a manner that ensures that value is added to customers and their business / organisation.
Inform and update customers of BSI services to ensure their needs are met during training sessions.
Provide delegates with information on how the training is aligned to the overall customer journey with BSI to raise customer awareness.
Deliver excellent training courses / solutions and day-to-day interactions with customers and other key stakeholders to continually enhance the reputation and perception of BSI.
Provide feedback to support course development in line with the new course and existing product development process.
Provide assistance with the design of training solutions (E.g. classroom, electronic, correspondence, mentoring, coaching) to improve the quality and range of the training offered.
Maintain and enhance appropriate professional qualification status in relevant disciplines to keep up to date in own area of expertise.
Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery.
Key responsibilities & accountabilities
To deliver internal and external training to an agreed service level
To support the sales process on an ad hoc basis by answering training related queries and generating leads and feedback the later to Sales as required
To evaluate customers’ needs and customize the course to meet or exceed customer expectations
To update Tutor Manager and other training staff as well information about the market
To provide constructive feedback on training products offered
To operate in accordance with the training process and / or any plans, projects
To complete tutor training as required by the Tutor Manager to deliver new training products and services
To maintain knowledge of specialist areas and identify self development needs on an on-going basis
To maintain training and development competencies across a range of products and services.
At least 4 years experiences in training area. Qualified Tutor of standard course is preferred.
Have experience in trainer of ISO standards as ISO 9001, ISO 14001, ISO 45001
Job holder needs to demonstrate ability to meet and exceed business objectives, This may have included coaching and mentoring skills as well as formulation training proposals.
Candidate must be comfortable in a strong service environment, with excellent interpersonal and written and general communication skills
Highly developed communication skills with the ability to effectively persuade and influence others to achieve goals
Understanding of development processes, training needs analysis and training evaluation techniques
Ability to develop training courses and materials to meet specific aims
Strong facilitation & presentation skills are required
Self-motivated, independent with effective execution power
Computer literate in Word and PowerPoint in particular as well as other packages
Sense of urgency for goal achievement
Inspired and influenced
Persuasive selling style
Strong commitment to result
Travel frequently within Vietnam.
Our Excellence Behaviours : Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI.
They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.