City Operations Lead Lubuk Linggau
Grab Vietnam
Việt Nam
3 ngày trước
source : Talent Network

Get to know our Team :

Satellite Cities Coordinator Lubuk Linggau is fully responsible for all city budget and target. The team need to be able to create a quick wins and long term strategy to accelerate growth.

The team need to also have the muscle skills to execute the strategy in timely manner

Get to know the Role :

  • Fully responsible on managing external team and other parties such as partners, local governance, rental owner. Managing city will be variance depend with city characteristic and will need managerial skills to manage the operational in the city.
  • You will be growing Grab the already strong presence in your area
  • You will maintain the customer both from drivers and passenger satisfaction level in your area
  • The day-to-day activities :

  • You will need to plan, execute, monitor and correct every actions your respective city both for 4W and 2W team
  • You will need to do all internal and external stakeholder management
  • You will need to maintain operational standard in your city
  • You will need to be able to extract insights from data, trends, survey and market intelligence
  • Support the Head of Region to ensure high retention rate & increase partners LTV
  • You will make sure our level of service quality to both Customer side is in exceptionally good stage to minimize complaints
  • You expected to manage cost effectiveness / efficiency and deliver operational and financial target within designated financial cost
  • You are expected to track spending on timely manner
  • The must haves :

  • Fluent in Bahasa Indonesia
  • Good in written and spoken English
  • Excellent in data and analytical skills
  • Excellent in presentation, negotiation skills and people management skills
  • Excellent in government affairs skills
  • Minimum 4-6 years of primary experience in sales and partnership
  • Microsoft Excel, Microsoft PowerPoint, Microsoft Word
  • Other systems & tools to help implementation and tracking
  • Excellent communication skills. Good interpersonal skills that enable one to work with people at all levels, to motivate and empower whenever necessary
  • Experience in strategy and consulting is a plus point
  • Able to make key business decisions or provide solid recommendations based on data & analytical thinking
  • Self-starter and ability to work well in a fast-paced environment
  • Passionate about the social mission and making a positive impact in emerging markets
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