Sales Consultant
Intrepid Travel
Hanoi / Ho Chi Minh, Vietnam
1 ngày trước

Peak DMC is part of the Intrepid Group of companies. We are the world's leading global adventure operator, delivering travel solutions to the industry's best brands.

With more than 40 offices operating across 92 countries, our established and experienced local teams utilise our company-

wide operating standards to innovate and deliver experiential and sustainable travel products tailored for your brand.

Job summary

We are now calling for expressions of interest for this new vacancy. This role will be responsible for the end-to-end selling, consultation and booking of group and tailored FIT trips.

This will include product development, itinerary building and customer service, based on the PEAK DMC Vietnam minimum standards, company philosophies and operational systems.

Working alongside the contracting and reservations teams, the Sales Consultant is the first point of contact for our external customers and manages all points of the customer experience, up to trip departure.

A deep understanding of new and existing product components and itineraries is essential.

Who are you?

  • Previous Sales experience essential, with the ability to achieve high conversion rates.
  • Strong destination / regional and local travel knowledge
  • Significant travel industry experience, ideally with adventure travel
  • Previous Sales experience essential
  • Experience in adventure travel product development
  • Demonstrated ability to build strong relationships
  • Fluent English language skills (written and verbal)
  • Ability to accurately use systems and follow processes to provide a quality customer experience
  • What will you be doing?

  • Annual sales and profit growth
  • Consistent sales performance
  • Customer satisfaction
  • Sales process adherence for all enquiry channels
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