2. Experience : 8 -10 years of heavy industry experience or >
3. Knowledge :
4. Skills & Behaviour :
5. Problem Solving & Complexity :
About the Employer
Subsidiary of an MNC headquartered in London, United Kingdom. The business deals with manufacturing and selling of advanced industrial refractory products and systems to global Steel and Foundry industries and a range of special refractory products to Aluminium, Petrochem, Cement, Power, Glass, Solar, Mineral processing industries, among others.
Globally the corporation employs over 12,000 employees across 40 countries that include 70 manufacturing sites, 120 sales locations and 14 R&D centres.
The business enjoys almost 56% market share in the industry across the globe.
About the Position
1. Purpose : This position is primarily responsible for promoting the new business growth in all 3 main business unit of AR / FC and TC to fulfil the medium and long term business growth plan and building & maintaining effective long-
term business relationships with a Vietnamese customers, ensure a high level of customer loyalty and increased revenues. Serves as the primary interface for all Flow Control and Advanced Refractories products and services, it creates demand for the organization's products and services with customers on continuous basis.
Typically, generate new business opportunities and derive into commercial sale and maintain business relationships with all customers for CPT / TRM approach.
2. Dimensions of Position :
3. Key Result Areas :
3.1 Customer’s process understanding :
3.2 Sales & Marketing :
3.2.1 Responsible for sales of Company products to the existing customer and maintain the existing 2 business. Also to ensure delivering value to customers through our products & services while realizing organization’s targeted earnings and to achieve the budgeted sales and gross margin of the business by -
3.2.2 Promote Company products and performance benefits to client with continuous after sales service support and convince customer to enhance productivity by -
3.3 Contract Management / Purchase order :
3.4 Receivables Management :
3.4.1 Payment realization, weekly update on collection made based on the agreed payment terms as mentioned in purchase order.
3.4.2 Reconciliation of Accounts and closure every quarter and settle the disputed issues.
3.5 Customer Reviews / meetings : Conducts regular status and strategy meetings with the senior management team of customer to understand their needs and link them to the organization's product / service offering strategies.
3.6 Customer complaint handling :
3.6.1 Constantly evaluate the performance of a product at the site and regular coordination with the respective departments to initiate corrective actions to avoid failure.
3.7 Market / Competitor’s intelligence : To evaluate competitor’s activities in terms of Sales, applications, qualities, pricings and deliveries of their products.
3.8 Monthly Reporting : To prepare and submit monthly reports (by 2nd of every month) comprising details of
3.9 To ensure strict compliance of Approval procedures implemented by management from time to time.