IT Technician Intern
Ubisoft
Da Nang, VN
1 ngày trước

Job Description

As an IT Technician Intern , you will be assisting the Senior IT Technician on supporting the on-site employees on the hardware and software of the Ubisoft Danang studio, employees, and teams, while maintaining a high level of customer support aligned with both the world-wide IT standards and the local business needs.

You will learn how to support game developers, how to work in a global company and much more.

Responsibilities

  • Offer on-site and remote support to end users within the local responsibility
  • Ensure approved security best practices and policies are being applied
  • Build and install the new employees work environment
  • Maintaining the local meeting room configurations
  • Provides support for events & meetings
  • Respond to user requests for service, troubleshoot problems and help develop solutions
  • Support employees during equipment moves
  • Maintain the IT asset inventory
  • Perform other duties / projects as assigned.
  • Relevant Experience

  • Any relevant experience in Information Technology
  • First experience in technical support to end users is beneficial
  • Knowledge and Skills

  • Good English skills (spoken and written)
  • Knowledge in PC, laptop, Wi-Fi support
  • Knowledge of Microsoft operating systems
  • Interest in Gaming and IT industry
  • Good listening and communication skills
  • Ready to help and get hands on
  • Great team spirit
  • Báo cáo công việc này
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