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ngân hàng VPBank
Hà Nội, VN
2 ngày trước
source : JobsBeam

Mô tả công việc 1. Develop a Legal Consulting Agency governance framework Propose, develop and implement a transparent & response-based governance framework for outsourcing collection activities to ensure all agencies are treated fairly Deploy collection campaigns, incentives schemes, collection tools, etc.

to improve recoveries for very late bad debt portfolio Standardize operations of legal consulting agency management activities through the documented process, guidelines, coordination mechanism documents 2.

Manage operations of LCA activities a) Account Management : Assign team members to be in charge of managing partners as Account Managers, with clear roles, responsibilities, and SLAs Ensure Legal Consulting Agencies access all relevant and necessary information to optimize recoveries of the bad debt portfolio Site visit Legal Consulting Agencies to ensure VPBank work with the prestige partners and follow codes of conduct.

  • Recruit new legal consulting agencies to replace partners with the worst performance Conduct market research, communications with Legal Consulting Agencies and customers for feedback, provide instant support and ideas for new strategy b) Data analytics : Execute portfolio allocation (monthly) and portfolio rotation (once every 4 months) to Legal Consulting Agencies based on LCA'
  • s performance evaluation and characteristics of the bad debt portfolio Identify and analyze trends or patterns in complex debt collection data sets c) Reports : Responsible for the output quality of periodic reports, such as Collection Council monthly reports, monthly and daily collection performance of Legal Consulting Agencies, as well as ad-hoc reports requested by senior managers.

    d) Automation : Review BRDs for Information Portals for VPBank's Collection Agencies as well as internal departments, to increase collection efficiency, improve customer experience and reduce admin workload for Debt Trading & Outsourcing Management Team.

    Guide team members to test collection servers to find bugs and review test results to provide changed requests to enhance the system (if needed).

    Combine business requirements with knowledge of how banking systems and debt collections operate, to develop fine collection servers that meet the needs of (i) Legal Consulting Agencies - to access all relevant and necessary information in a timely manner and (ii) internal teams to reduce admin workload and build centralize debt collection information 3.

    Debt Sale Find potential debt purchasers on the market to participate in the bidding to purchase VPBank non-performing loans Be Project Manager of a working group of senior members from different divisions to implement the project from market research, due diligence, pricing to contract signing, and transfer of the selling portfolio to debt purchasers.

    Regular report the progress to BOD and BOM 4. Management of Goodbank Badbank mechanism Management customer allocation between collection units, to provide suitable debt collection treatment driven by customers’ payment behavior Manage Good bank-Bad bank data data quality control and assurance Yêu Cầu Công Việc 1.

    Trình độ đào tạo Educational Qualifications Bachelor's degree in Finance, Banking, Economics, Business Management, and other relevant majors 2.

    Kiến thức / Chuyên môn có liên quan Relevant Knowledge / Expertise Strong understanding of debt collection operation 2+ years of experience in banking or Legal Consulting Agencies 1-2 years of experience in a management role English proficiency 3.

    Các kỹ năng / Skills Problem-solving Good in communication Good understanding of statistics Good in Microsoft Office, especially PowerPoint, Project, Excel 4.

    Các kinh nghiệm liên quan / Relevant Experience Experience in debt collection, debt trading Experience with banking Experience with PowerPoint, Microsoft Project, Excel 5.

    Các năng lực cần có / Required Competencies Intelligent curiosity and an aptitude for problem-solving High analytical and numerical capability Benefits : Competitive salary and bonus package Staff loan with special interest rates Training courses based on the job, Training framework / Learning RoadMap for each position Insurance in accordance with Labor laws + VPBank Care insurance for all employees.

    insurance covered for family members for entitled employees); Annual leave (varied based on job grade) Travel allowance A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding ) Working time : from Monday to Friday & 2 Saturday mornings / month Ứng tuyển theo đường link TẠI ĐÂY hoặc gửi CV về email tuyển dụng : Ứng viên vui lòng ứng tuyển phía trên.

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