Drive customer relationship management and retention program : Responsibility for building up new and maintain existing customer relationships and ensuring the provision of excellent customer service and support.
Responsibility for the control and monitoring of budgets as well as ensuring effective expense planning and cost controls.
Crisis management and complaint handling.
Cooperation with our production
Team Recruitment and Development :
Recruitment for the sales team.
Motivate; mentor and monitor sales staff efficiency.
Growth sales staff and sales stars.
And other tasks as required by the Country Manager.
Drive sales, Sales management
Drive sales strategy, sales process and monitor product sales events
Training, sales coaching, performance management.
Develop, execute, and meet short- and long-term sales goals.
Identify and convert business opportunities
Plan and drive marketing activities through online and offline channel
Ensure brand is promoted accurately and professionally in any communications with actual and potential partners and customers
Maintain an up-to-date and sound overview of products, programs and services to enable the provision of informed business development support to internal colleagues for sales purposes.
Achieve KPIs and ensure the satisfaction of key partners
Excellent communication and interpersonal skills
Charismatic, positive and passionate in their personality
Well-organized, detail oriented and proactive
Proven ability to work in a multicultural environment
Ability to prioritize, meet challenging deadlines and perform under pressure
Energetic, flexible personality and entrepreneurial spirit
Strong problem solving skills with experience solving business problems
Preferably educated to degree level or equivalent with certification in business administration / Management.
At least four to five years of proven office management, administrative experiences.
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficient in MS Office
Knowledge of accounting, human resources management, data and administrative management practices and procedures as added advantage.
Bảo hiểm theo quy định, Du Lịch, Phụ cấp, Thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương