Relationship Manager, Employee Banking-(2300004653)
Posting Date
07 / Mar / 2023, 3 : 05 : 23 AM
RESPONSIBILITIES
The job will drive new company tie ups and driving sales volumes from approved companies. This will include :
Tie up with companies
Drive sourcing and activation booths in approved companies
Track and monitor sales productivity to maximize business opportunities and cross sell rates to achieve agreed targets and provide efficient service quality
Manage and maintain corporate relationship to drive acquisition volumes for personal products like payroll, personal loan and mortgage loan and cross-sell Bancasurance.
Drive company upgrades from portfolio companies to Primary and Secondary EB companies
Manage and maintain the development of strong and differentiated product propositions, customized pricing for corporate working with RBP, Wealth, RC segments, CI / CM teams at both corporate and employee level
Selectively broaden product offerings to maximize Share of Wallet for Primary and Secondary EB customers, and deliver and drive target PPC
Work with other segments including Corporate and Transaction banking and Business Banking to cross pollinate the client base.
Track market share and competition, derive insights to competitor strategies and take proactive steps
Corporate interface on initial set-up, and ensure correct on boarding / listing and categorization of corporate
Responsible for ensuring compliance, with respect to corporate listing.
Ensure smooth set up of payroll processing for corporate and facilitate system interface
Arrive at specific portfolio campaigns at R.M level, Corporate category / key corporate level
Drive the system towards service quality standards in an efficient operation where risks are well controlled
Responsible to manage service camps and corporate related service complaints and support
Health & Safety
Being responsible for the health and safety aspects within the unit.
Ensuring the work environment is safe and free from risk relating to Health & Safety.
Ensuring that any H & S issues raised by staff are addressed and escalated on a timely manner.
Supporting in the implementation of the Group H & S initiatives.
Promoting H & S awareness amongst employees.
Identifying & ensuring Fire wardens and First aiders are trained appropriately.
Ensuring compliance to local legislations and group requirements.
ROLE SPECIFIC TECHNICAL COMPETENCIES
Addressing Customer Needs
Effective Communications
Bank Account Features and Services
Portfolio Management for Retail Bank
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.
We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.
When you work with us, you'll see how we value difference and advocate inclusion. Together we :
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.
If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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